Black drum needs to be replaced due to quality. When I replaced it I got this code. When I put the old drum in its fine. Manual refers to this code as a magenta issue. Any thoughts? I didn't have a second new drum
IRA C2225 E020-0160
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Re: IRA C2225 E020-0160
If after market drum, possibly bad chip. Have had issues in the past with after market drums in 5240/5250's, wierd error codes, nothing pertaining to what was done, just off the wall errors. Reinstalled old drum and it's ok, like your problem. Change chip or transfer new parts to old unit. -
Re: IRA C2225 E020-0160
I found out if you do a dcon backup, clear and restore it that message goes away. I think the real fix is to clean the laser mirrors. Not a big job to take laser out. Just make sure it seats correctly when you put it back in. I had many of those machines and only one gave that code every time I replaced the black drum. It eventually did it for the color drums so I cleaned the laser mirrors.Comment
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Re: IRA C2225 E020-0160
Replace old chip Drum back and clear counter Drum service is the fastest way.Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: IRA C2225 E020-0160
I found out if you do a dcon backup, clear and restore it that message goes away. I think the real fix is to clean the laser mirrors. Not a big job to take laser out. Just make sure it seats correctly when you put it back in. I had many of those machines and only one gave that code every time I replaced the black drum. It eventually did it for the color drums so I cleaned the laser mirrors.
Swapping the drum chip is a quick fit but it will shorten the life of your new drum.
Also update the system software this alone may resolve your issue.
Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: IRA C2225 E020-0160
This is the answer, clean patch sensors & fit the new drum back. If the error returns remove & clean the laser ass'y & mirrors this has to be spotlessly clean!
Swapping the drum chip is a quick fit but it will shorten the life of your new drum.
Also update the system software this alone may resolve your issue.
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Re: IRA C2225 E020-0160
And yes, clean laser and patchsensors, then just swap the chip if that fails... I've seen al lot of these errors, some drums do give the error, some don't. The word 'Intermitted' was invented for this i thinkJohanComment
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Re: IRA C2225 E020-0160
Seems odd at first, however I have had some of the smaller Canon color machines printed faded on all colors though much worse on K. Replacing the K drum brought everything back. Will have to read up on how the ATR and Autograd work obn this model.Comment
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