IRA C2225 E020-0160

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  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1658

    #1

    IRA C2225 E020-0160

    Black drum needs to be replaced due to quality. When I replaced it I got this code. When I put the old drum in its fine. Manual refers to this code as a magenta issue. Any thoughts? I didn't have a second new drum
  • tech28
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jun 2013
    • 434

    #2
    Re: IRA C2225 E020-0160

    If after market drum, possibly bad chip. Have had issues in the past with after market drums in 5240/5250's, wierd error codes, nothing pertaining to what was done, just off the wall errors. Reinstalled old drum and it's ok, like your problem. Change chip or transfer new parts to old unit.

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    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1658

      #3

      Comment

      • tech28
        Trusted Tech

        Site Contributor
        250+ Posts
        • Jun 2013
        • 434

        #4
        Re: IRA C2225 E020-0160

        Also, there is a procedure on how to set drum counter to whatever you want, any copy count, so there won't be a message that says replace drum.

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        • dan7777
          Senior Tech

          500+ Posts
          • Dec 2012
          • 680

          #5
          Re: IRA C2225 E020-0160

          Originally posted by Brian8506
          Black drum needs to be replaced due to quality. When I replaced it I got this code. When I put the old drum in its fine. Manual refers to this code as a magenta issue. Any thoughts? I didn't have a second new drum
          I found out if you do a dcon backup, clear and restore it that message goes away. I think the real fix is to clean the laser mirrors. Not a big job to take laser out. Just make sure it seats correctly when you put it back in. I had many of those machines and only one gave that code every time I replaced the black drum. It eventually did it for the color drums so I cleaned the laser mirrors.

          Comment

          • nicknt82
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 154

            #6
            Re: IRA C2225 E020-0160

            Originally posted by Brian8506
            Black drum needs to be replaced due to quality. When I replaced it I got this code. When I put the old drum in its fine. Manual refers to this code as a magenta issue. Any thoughts? I didn't have a second new drum
            Replace old chip Drum back and clear counter Drum service is the fastest way.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8101

              #7
              Re: IRA C2225 E020-0160

              Originally posted by tech28
              Also, there is a procedure on how to set drum counter to whatever you want, any copy count, so there won't be a message that says replace drum.
              By default this series does not display "replace drum message"
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8101

                #8
                Re: IRA C2225 E020-0160

                Originally posted by dan7777
                I found out if you do a dcon backup, clear and restore it that message goes away. I think the real fix is to clean the laser mirrors. Not a big job to take laser out. Just make sure it seats correctly when you put it back in. I had many of those machines and only one gave that code every time I replaced the black drum. It eventually did it for the color drums so I cleaned the laser mirrors.
                This is the answer, clean patch sensors & fit the new drum back. If the error returns remove & clean the laser ass'y & mirrors this has to be spotlessly clean!

                Swapping the drum chip is a quick fit but it will shorten the life of your new drum.

                Also update the system software this alone may resolve your issue.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • nicknt82
                  Trusted Tech

                  100+ Posts
                  • Nov 2011
                  • 154

                  #9
                  Re: IRA C2225 E020-0160

                  Originally posted by copier tech
                  This is the answer, clean patch sensors & fit the new drum back. If the error returns remove & clean the laser ass'y & mirrors this has to be spotlessly clean!

                  Swapping the drum chip is a quick fit but it will shorten the life of your new drum.

                  Also update the system software this alone may resolve your issue.
                  In This model, Life of drum is very low event replace new drum correctly way. Clear Drum Counter than Drum Chip will be like new one

                  Comment

                  • JPiek
                    Trusted Tech

                    250+ Posts
                    • Oct 2014
                    • 435

                    #10
                    Re: IRA C2225 E020-0160

                    Originally posted by copier tech
                    This is the answer, clean patch sensors & fit the new drum back. If the error returns remove & clean the laser ass'y & mirrors this has to be spotlessly clean!

                    Swapping the drum chip is a quick fit but it will shorten the life of your new drum.
                    I wonder if you'll notice the diference on the black drums, they hardly ever make it to 100%, you're Lucky if they manage to get to 80% w/o faillures..

                    And yes, clean laser and patchsensors, then just swap the chip if that fails... I've seen al lot of these errors, some drums do give the error, some don't. The word 'Intermitted' was invented for this i think
                    Johan

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                    • Brian8506
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2009
                      • 1658

                      #11

                      Comment

                      • roho
                        Senior Tech

                        500+ Posts
                        • Mar 2009
                        • 844

                        #12
                        Re: IRA C2225 E020-0160

                        Seems odd at first, however I have had some of the smaller Canon color machines printed faded on all colors though much worse on K. Replacing the K drum brought everything back. Will have to read up on how the ATR and Autograd work obn this model.

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