Canon C5250 Double Sided Scanner Copy Scan Issue

[konica7022]

Hi Guys

1 . IRC5250 when copying from ADF, works fine in Land Scape position but if full length A4 Potriat is placed in ADF the copy wont come complete, half of the portion from the top will be cut/missing complete blank

2 . Same thing happens if i try to scan from ADF it is half cut and misslaced

2 . Copy/scan from Flat Glass are all ok

3 . THe machine goes to rest too soon, if i try to print from MS word or Picture, the computer frezzes till the machine comes online and starts printing


Feedback would be greatly appreciated

[teckat]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

run STRD-POS in service mode under copier-function-install-STRD-POS

Both SENS-CNF and MODEL-SZ are set to 1 ?

[konica7022]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

run STRD-POS in service mode under copier-function-install-STRD-POS

Both SENS-CNF and MODEL-SZ are set to 1 ?

it was set to 0 so i set to 1

but no difference

E25383AB.jpgC046C1D2.jpg

[disamm]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

try remeasuring the ADF:
Service Mode - Mode List - Feeder - Function - TRY-XXX and ok.

[konica7022]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

try remeasuring the ADF:
Service Mode - Mode List - Feeder - Function - TRY-XXX and ok.

Thank You Bro

that fixed the copy Issue

But scanner is still the same

[konica7022]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

Scanner ?

if is Select A3 paper size the scanner works fine but scans But A4 its missalligned

how to set paper size for A4 in scanner

[disamm]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

as far as i know, the upper adjustment is for copy and scanner.

[konica7022]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

there you go again,,,... its back to same half copy half cutting again ..

now even the copy is not comping full

[guitar9199]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

Problem : When scanning to file or email the machine would rotate images 180 degrees with LTRR documents. The issue did not happen all the time. There would sometimes be one image out of a stack of a hundred that this would happen. The scan job was set to PDF compact, and OCR (text searchable) turned on. If the machine was used to copy, the issue would not happen. This issue was mainly seen with LTRR documents scanned using the DADF. Solution : The issue was resolved by turning off OCR (text searchable) for this particular scan job. All documents were being fed LTRR direction through the DADF. It was not noticed at first but a hand written document was also inside some of the stacks being scanned. Since the document was hand written it created an issue with OCR (text searchable) turned on. When it is turned on it is looking for text not anything that is hand written. Once OCR (searchable text) was turned off the issue did not happen.

[aAandy]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

Hi Guys

1 . IRC5250 when copying from ADF, works fine in Land Scape position but if full length A4 Potriat is placed in ADF the copy wont come complete, half of the portion from the top will be cut/missing complete blank

2 . Same thing happens if i try to scan from ADF it is half cut and misslaced

2 . Copy/scan from Flat Glass are all ok

3 . THe machine goes to rest too soon, if i try to print from MS word or Picture, the computer frezzes till the machine comes online and starts printing


Feedback would be greatly appreciated

the machine thinks you have A4 placed in the ADF, even when you have A4R there - on the ADF input tray there are sensors to detect A4R, A3, etc - if those sensors aren't working the machine will default to A4

these are photo-interrupter type sensors, if they're full of dust they won't work and the machine will default scan A4

clean them, go into service mode and check they're working correctly - if not working replace the relevant sensor

3: are you using downloaded Canon drivers? or generic Windows drivers? the generic Windows drivers suck and cause heaps of problems as well as not providing ALL the machine functions - go to the Canon website and download the correct driver for the operating system

[konica7022]

Re: Canon C5250 Double Sided Scanner Copy Scan Issue

the machine thinks you have A4 placed in the ADF, even when you have A4R there - on the ADF input tray there are sensors to detect A4R, A3, etc - if those sensors aren't working the machine will default to A4

these are photo-interrupter type sensors, if they're full of dust they won't work and the machine will default scan A4

clean them, go into service mode and check they're working correctly - if not working replace the relevant sensor

3: are you using downloaded Canon drivers? or generic Windows drivers? the generic Windows drivers suck and cause heaps of problems as well as not providing ALL the machine functions - go to the Canon website and download the correct driver for the operating system

THank you Andy i cleaned the machine ADF, rollers and what looked like papper sensors in ADF and now it is ok, i guess it was sensor issue

for no 3. i am using the PLC6 drivers from the canon web site .... UFR II driver i hand issue in color with 5030 so i am using the PLC drivers now for C5250 the drivers are same for both right?
but still computer frezzez when i print till the machine starts printing even after 10sec of previous print command


NEW PROBLEM.. i bought a4 paper that my supplier supplied the bad quality ones with lots of mosture and very dry bumpy one, that used to get stuck in the machine, so i complained to dealer they all came and visited and replaced the papper

with new papers its much better but papers still gets stuck in FUSER roller, some times