Canon ir5020i struck at start

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  • saz_ryd
    Technician
    • Jul 2008
    • 26

    [Dead] Canon ir5020i struck at start

    Hi,

    Canon IR5020i is struck at start and not going any further and not showing any error. it's just says wait at start,but the machine is getting heated.

    please help.
  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 356

    #2
    Re: Canon ir5020i struck at start

    Originally posted by saz_ryd
    Hi,

    Canon IR5020i is struck at start and not going any further and not showing any error. it's just says wait at start,but the machine is getting heated.

    please help.
    you likely have a dead HDD, the firmware (machine operating system) is loaded on the HDD - take the HDD out, plug it into a computer as a slave drive and see if you can ghost it onto a new drive

    the new drive MUST be the same make, model & capacity

    Comment

    • saz_ryd
      Technician
      • Jul 2008
      • 26

      #3
      Re: Canon ir5020i struck at start

      Originally posted by aAandy
      you likely have a dead HDD, the firmware (machine operating system) is loaded on the HDD - take the HDD out, plug it into a computer as a slave drive and see if you can ghost it onto a new drive

      the new drive MUST be the same make, model & capacity
      thanks for the reply

      can we connect the HDD as slave and do a disk check in windows. its difficult to get the same HDD here.

      Comment

      • saz_ryd
        Technician
        • Jul 2008
        • 26

        #4
        Re: Canon ir5020i struck at start

        Hi,

        I have checked the other threats in the forum and found one related to the issue i am facing

        canon ir5020i e602-003 no Harddisk

        i tried the method mentioned by "teckat" and waited for more than 13 hours but the operation didnot complete and struck at one point over the night. so i switched off the machine and switched on again after some time to start the process, however machine booted fine and taken some copies. i will be doing the disk check again see what will happen.

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