I sold an Adv C5235A with only 85k copies on it in July. Since then about 1 or 2 times per month it throws an E020-0101 code. We have cleaned the patch sensors, ATR sensors, inspected shutter and solenoid, performed MC clear.......and it is still happening. Any ideas?
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Re: Adv C5235A E020
E020-0101 is Yellow Drum/Developer. Check the solenoid to make sure the shutter isn't hanging up. If you've already cleaned the sensors (All 3?), check in service mode to see if the sensors are in fact reading. Also check your Y Drum and Developer units and make sure they're seated properly. Next step from the manual is to replace patch sensor.... and if that doesn't resolve it, replace Y drum.
Good luck. -
Re: Adv C5235A E020
Error in Y Developing Assembly
The value is higher than the upper limit for the patch.
Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more.
1. Check installation of the Developing Assembly and the Drum.
2. Clean the Patch Sensor (UN47,UN48,UN49) Window.
3. Check if the patch sensor is disconnected.
4. Replace the Patch Sensor.
5. Replace the Drum.Comment
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Re: Adv C5235A E020
Most likely a drum.Practice makes perfect
If it ain't broke, don't fix it
A picture is worth a thousand words
If you want something done right, you have to do it yourself
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Re: Adv C5235A E020
Ok, so December 31st, we took a good used yellow drum unit out to test, knowing we would need to wait several weeks to see if the code came back. Yesterday the copier threw E020-0103, same code but referring to the Cyan drum this time. This copier has 61k color copies so the color drums have reached Canons specified yield of 59k copies per color drum but the copies are good. Back in the day, Konica/Minolta would set the copier to error out due to drum life but I've never known Canon to do that. I'm going to take a good used Cyan drum out next week but really need to figure out what is going on. Is this some new setting on the A series (C5235A). Is the chip set to throw a code at so many copies? Any ideas would be greatly appreciated.Comment
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Re: Adv C5235A E020
I had this error before in irc5045 ..
I did everything...
I clean 3 sensor patch
I removed shutter
I replaced patch sensor
I replaced drum ...
but still error coming ..Comment
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Re: Adv C5235A E020
making MN-Cont. clear
but take care to upload machine system first.Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: Adv C5235A E020
I get what you are saying but I've never had a Canon make me replace the drums to clear an error code. I know Canon states you should replace when the life gets to 100 but I've seen many copiers go way past that and since their copy quality is really good I'm hesitant to make that call. My fear is to make the customer buy all new drums and still get this error.Comment
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Re: Adv C5235A E020
I've seen many copiers not getting even close to the 100% Life...
Life % is afaik an estimated guess on no# of prints made, assuming about 5% coverage on a page...
I've had troubles with a customer who had a IRCA2020 and was using it as a full-page photoprinters, didn't understand his drums had to be replaced so often and often not even hittin 30%
JohanComment
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Re: Adv C5235A E020
What is the life % in service mode?Comment
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