Canon IR C2225 Error Code E000020-0290

[doug]

Hi Guys,
I have a Church that has an error code E000020-0290....
the funny thing is it happended after I opened and closed the side door for light streaks on the copies.
Any ideas?
Thanking you in advance.
Doug

[guitar9199]

Re: Canon IR C2225 Error Code E000020-0290

E020 0290 ATR Sensor (C) error or toner supply error




Remedy
1. Check if the Drum Unit (C) is installed.
2. Check the Drum Unit Relay PCB (C) (UN28)
3. Check the Drum Unit Memory PCB (C) (UN32)
4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28).
5. Replace the Drum Unit (C).
6. Replace the DC Controller PCB (UN09)


Light streaks are usually dust on the laser unit. I've NEVER had good luck cleaning those while they're still in the machine!! I found it easier to clean them after I pull it out.

Good luck.

[copier tech]

Re: Canon IR C2225 Error Code E000020-0290

Very common issue, what life are the drums & ITB on?

[JPiek]

Re: Canon IR C2225 Error Code E000020-0290

E020 0290 ATR Sensor (C) error or toner supply error




Remedy
1. Check if the Drum Unit (C) is installed.
2. Check the Drum Unit Relay PCB (C) (UN28)
3. Check the Drum Unit Memory PCB (C) (UN32)
4. Check the harness/connector between the DC Controller PCB (UN09/ J25) and the Drum Unit Relay PCB (C) (UN28).
5. Replace the Drum Unit (C).
6. Replace the DC Controller PCB (UN09)


Light streaks are usually dust on the laser unit. I've NEVER had good luck cleaning those while they're still in the machine!! I found it easier to clean them after I pull it out.

Also try cleaning the patch sensors...

Comfirm removing the laserunit to clean the glass. If drum leaks and there are white lines ont the PG print probably the whole laserunit is covered with toner... save yourselve the hassle and clean it well just once...