C5030 boot failure

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  • cscce
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jun 2014
    • 156
    #1

    C5030 boot failure

    I have a Canon c5030 that fails to boot. The progress bar appears but it never moves (stays stuck around 25%).
    Controller 1 and 2 have been verified good (tested in another copier).
    What could be causing this? I'm diving back into the service manual.

    Thanks in advance,
    CSCCE
    Tags: boot, c5030, copier, tested, verified
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7919
      #2
      Re: C5030 boot failure

      Originally posted by cscce
      I have a Canon c5030 that fails to boot. The progress bar appears but it never moves (stays stuck around 25%).
      Controller 1 and 2 have been verified good (tested in another copier).
      What could be causing this? I'm diving back into the service manual.

      Thanks in advance,
      CSCCE
      Sounds like an HDD issue, try reloading the ssw.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • cscce
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jun 2014
          • 156
          #3
          Re: C5030 boot failure

          Originally posted by copier tech
          Sounds like an HDD issue, try reloading the ssw.
          Thanks for the help. Indeed, it was a hard drive problem.

          cscce

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