[Misc] Canon IR4570 making terrible noise

[CopierChick]

I went out to work on a Canon IR4570 because of a noise the customer was hearing. I went there and ran over 1000 pages and never heard even a hint of a noise. I told them that if they heard the noise again to try and record it and send me the video. Now 3 days later it has made the noise again as you can hear in the video.

Untitled on Vimeo

Any help is greatly appreciated!
Thanks!!

[Phil B.]

Re: Canon IR4570 making terrible noise

I went out to work on a Canon IR4570 because of a noise the customer was hearing. I went there and ran over 1000 pages and never heard even a hint of a noise. I told them that if they heard the noise again to try and record it and send me the video. Now 3 days later it has made the noise again and I have tried to include the video below but it keeps giving me an error.
but the noise sort of sounds like breaks squealing on a car.
Please advise to what you think is causing this noise and I will try and see if I can figure out how to include this video!
Thanks!!

where is the noise coming from?could be many things .. locate the noice 1st.

[CopierChick]

Re: Canon IR4570 making terrible noise

Untitled on Vimeo

[Phil B.]

Re: Canon IR4570 making terrible noise

Untitled on Vimeo

Could be fuse or exit.. can't really tell .
What are the life counts on PCU ... fuser..total cnt?





Sent from my SM-G960U using Tapatalk

[guitar9199]

Re: Canon IR4570 making terrible noise

Check the usual suspects.... Drum, Developer, Fuser.... but you might also want to check the registration roller in the right side. There's that little "leaf spring" toward the front of the machine screwed to the plate, that touches the roller shaft... and those can make noise as well if they're not in the right position.

[CopierChick]

[Scottb]

Re: Canon IR4570 making terrible noise

I might go into service mode and turn on motors to see if that could pinpoint where the sound is coming from

[Phil B.]

Re: Canon IR4570 making terrible noise

I might go into service mode and turn on motors to see if that could pinpoint where the sound is coming from

Good Call!!
..slipped my tired ole brain completely...
but been battling a funky rototill problem today.. WISH that has some self diag modes!
Cant be the brews... must be the gas fumes... yup, thats my 'cuse!

[Brian8506]

[blackcat4866]

Re: Canon IR4570 making terrible noise

Check the usual suspects.... Drum, Developer, Fuser.... but you might also want to check the registration roller in the right side. There's that little "leaf spring" toward the front of the machine screwed to the plate, that touches the roller shaft... and those can make noise as well if they're not in the right position.

I'm with guitar on this one. It's common to have the registration roller ground make noise. Lubricate it with conductive grease.

Also re-prime the drum blade. If your enduser does very low fill images the drum blade can be starved for toner which acts as a lubricant for the drum blade. Priming the blade will quiet it down temporarily. The recording reminds me of this sound right here.

The recording was a really good idea, when you can't be there to hear it yourself. =^..^=

[CopierChick]

[CopierChick]

[Brian8506]

[techandtrader]

Re: Canon IR4570 making terrible noise

It is consistent with a rebuilt drum unit with an aftermarket Drum/ blade. Just replacing the drum can cause this noise. I tried it once and never again. The same drums worked great on the 2200.

[skelband]

Re: Canon IR4570 making terrible noise

These intermittent problems that only happen when you're not around are the pits.
It might be worth considering what environmental influences there may be that are precipitating the issue.

When I was thinking about this problem last evening, some possibilities came to mind in terms of finding out how to make it happen or at least predict when it is more likely:

1) Is it set off by unusual temperature or humidity? Maybe it tends to happen in the morning when the office is cold, or midday when the office is very warm.
2) Does it happen if they print on a certain type of media? Perhaps if the prints are low or high density.
3) Are they mixing up the paper type that they use: perhaps prolonged use of some dusty paper that they are hand feeding is having an effect later on.

I had an issue with a different machine making a noise that was hard to locate. Then someone reminded me of the old pipe trick and I found it quite quickly that way.

Apologies if you have been over these.