[Jamming] Canon IR2016J...HELP!

[fefemusic]

good evening gentlemen,
I'm new in this forum. I do not write well in English because I'm Italian and I do not know the language very well but I hope I can make myself understood. I own a Canon IR2016J too. I was given a gift for a few days and they said it was working, but I have never been able to put it into operation as soon as it is turned on, the display indicates a paper jam in the left drawer, but in reality there is not it's no sheet. I opened all the drawers and tried with the help of a flashlight any fragments of paper that could keep the sensors locked but nothing ....
I've done some researches on various forums but nobody has been able to explain any procedure to follow better .. If I understand correctly, there are codes for every type of jam. How can I see which sensor it is?
The only thing I can do is enter SERVICE MODE (*, 2.8, *) but then I can not continue ...
Can someone help me?
Thank you all.

[zoraldinho]

Re: Canon IR2016J...HELP!

Did you open and inspect small left lower door? Inspect sensor flags.

[fefemusic]

Re: Canon IR2016J...HELP!

Did you open and inspect small left lower door? Inspect sensor flags.

Yes .. I opened and inspected it several times ... But there's nothing ... is there any other proof I can do? Please help me solve this problem

[cesarkazu]

Re: Canon IR2016J...HELP!

in service mode mode list -> copier -> Function -> Clear -> ERR -> OK -> power off -> power on

[fefemusic]

Re: Canon IR2016J...HELP!

in service mode mode list -> copier -> Function -> Clear -> ERR -> OK -> power off -> power on

Thank you for answering .. I tried the procedure but without getting any results.
Going through the menu that you indicated to me you will see two error codes: E355 and E719.
I attach photos.

[fefemusic]

Re: Canon IR2016J...HELP!

Maybe I did not follow the procedure indicated, but in service mode the menu that appears is attached and I do not know where to find "mode list"

[cesarkazu]

Re: Canon IR2016J...HELP!

Thank you for answering .. I tried the procedure but without getting any results.
Going through the menu that you indicated to me you will see two error codes: E355 and E719.
I attach photos.

This code E355 e E719 refer optional card reader Sem título-2.jpg

[fefemusic]

Re: Canon IR2016J...HELP!

And could this be my problem? What can I do? Is there a way to run the copier engine despite the jam?

[nicknt82]

Re: Canon IR2016J...HELP!

good evening gentlemen,
I'm new in this forum. I do not write well in English because I'm Italian and I do not know the language very well but I hope I can make myself understood. I own a Canon IR2016J too. I was given a gift for a few days and they said it was working, but I have never been able to put it into operation as soon as it is turned on, the display indicates a paper jam in the left drawer, but in reality there is not it's no sheet. I opened all the drawers and tried with the help of a flashlight any fragments of paper that could keep the sensors locked but nothing ....
I've done some researches on various forums but nobody has been able to explain any procedure to follow better .. If I understand correctly, there are codes for every type of jam. How can I see which sensor it is?
The only thing I can do is enter SERVICE MODE (*, 2.8, *) but then I can not continue ...
Can someone help me?
Thank you all.

Come on SM-test mode- function test- press "3" (6-3Sensor) - press "1" (Sensor check) -press "0" and "1" to check sensor status

Follow below chart will know which sensor stuck

3.jpg

[fefemusic]

Re: Canon IR2016J...HELP!

Ok, I followed your instructions.
Thank you for answering.
I am attaching photos of what I got with your procedure.

[nicknt82]

Re: Canon IR2016J...HELP!

Ok, I followed your instructions.
Thank you for answering.
I am attaching photos of what I got with your procedure.

This Sensor check change status immediately if you change sensor state, so useful for check sensor condition

You can see on pic 2. REG was 1 that mean Jam at registration sensor. This sensor below Drum unit on paper path. Blow or change this sensor.

[fefemusic]

Re: Canon IR2016J...HELP!

And could this be my problem? What can I do? Is there a way to run the copier engine despite the jam?

I have identified the sensor under the drum .. Lowering the sensor the REG value is 0 .. Leaving the sensor the value is 1 .. So it means that it works?

[cesarkazu]

Re: Canon IR2016J...HELP!

And could this be my problem? What can I do? Is there a way to run the copier engine despite the jam?

if you do not use it, try to remove

[fefemusic]

Re: Canon IR2016J...HELP!

if you do not use it, try to remove

Should I remove it completely or is there a connector of that sensor on the card that I can unplug?

Thank you very much for the patience you are dedicating to me

[cesarkazu]

Re: Canon IR2016J...HELP!

Should I remove it completely or is there a connector of that sensor on the card that I can unplug?

Thank you very much for the patience you are dedicating to me

first disconect the cable
card reader.pdf