iRADV8505 machine hang

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  • Blues Guy
    Trusted Tech

    100+ Posts
    • Aug 2009
    • 216
    #1

    iRADV8505 machine hang

    Good day guys,


    I have a unit iRADV8505 the machine you can ON and ready to copy. But the panel LCD display seems like hang freeze and slow response when you try press a function on it. I suspect is the HDD problem and swap from a running condition machine but ERROR code appear E602-1401. Is it now for 3rd generation ADV machine the HDD you can't swap from 1 machine to another machine just like the serial number and counter ?

    Any way to get this problem solve...? Thank you guys in advance for your advice if any.
    Tags: hdd, iradv8505
    • JPiek
      Trusted Tech

      250+ Posts
      • Oct 2014
      • 435
      #2
      Re: iRADV8505 machine hang

      Not sure about the HDD swap, wouldn't suprise me though...

      But is it just the functions of the display ? If you manage to make a copy, doe that work normaly ? can you print normaly ?
      I know of the IRAVc52xx machines having a problem with it''s displays...
      Johan

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          2,500+ Posts
          • Mar 2008
          • 4955
          #3
          Re: iRADV8505 machine hang

          Or just a ctuck button.
          Practice makes perfect
          If it ain't broke, don't fix it
          A picture is worth a thousand words
          If you want something done right, you have to do it yourself

            Comment

            • JPiek
              Trusted Tech

              250+ Posts
              • Oct 2014
              • 435
              #4
              Re: iRADV8505 machine hang

              btw. if you have a running machine (since you took out the disk from that one) you could easely swap the displays. It's not that difficicult..
              Johan

                Comment

                • Blues Guy
                  Trusted Tech

                  100+ Posts
                  • Aug 2009
                  • 216
                  #5
                  Re: iRADV8505 machine hang

                  Originally posted by JPiek
                  btw. if you have a running machine (since you took out the disk from that one) you could easely swap the displays. It's not that difficicult..

                  Yes we have try to swap the panel assembly but is still the same.( Is not panel display problem) . Further checking the machine can't perform copying it does not response at all. Try to go in to service mode just want to clear DC and MN Con to try out but it just no response.

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru

                      Site Contributor
                      2,500+ Posts
                      • Mar 2008
                      • 4955
                      #6
                      Re: iRADV8505 machine hang

                      Did you try with self diagnostics?
                      Practice makes perfect
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words
                      If you want something done right, you have to do it yourself

                        Comment

                        • Blues Guy
                          Trusted Tech

                          100+ Posts
                          • Aug 2009
                          • 216
                          #7
                          Re: iRADV8505 machine hang

                          Originally posted by zoraldinho
                          Did you try with self diagnostics?

                          You mean by pressing 2 & 4 together and power up the machine right ? Try that result is " OK "

                            Comment

                            • Ketchup
                              Technician
                              • Jan 2019
                              • 18
                              #8
                              Re: iRADV8505 machine hang

                              You can't swap HDD, can't remember what Canon calls it, but its mated to the system and you cannot put into another copier.

                                Comment

                                • guitar9199
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Sep 2016
                                  • 1097
                                  #9
                                  Re: iRADV8505 machine hang

                                  Start simple....

                                  Check for sticky buttons on the control panel. One key stuck down can confuse the machine.

                                  Are they running Power over Ethernet?... That'll mess up the controller in your display. Disconnect the network cable, reboot and see if it starts responding normally.

                                  ...good luck.

                                    Comment

                                    • canon-korea-incheon
                                      Junior Member
                                      • Apr 2019
                                      • 5
                                      #10
                                      Re: iRADV8505 machine hang

                                      If the touchpanel is slow to operate and the buttons are slow to operate, the CPU PCB must be replaced.

                                        Comment

                                        • Blues Guy
                                          Trusted Tech

                                          100+ Posts
                                          • Aug 2009
                                          • 216
                                          #11
                                          Re: iRADV8505 machine hang

                                          Originally posted by canon-korea-incheon
                                          If the touchpanel is slow to operate and the buttons are slow to operate, the CPU PCB must be replaced.

                                          Hi,

                                          May I know which CPU PCB that you mention. Can specific which one ?

                                          You mean the control panel assembly CPU ?

                                          Thank you for enlighten me.

                                            Comment

                                            • Blues Guy
                                              Trusted Tech

                                              100+ Posts
                                              • Aug 2009
                                              • 216
                                              #12
                                              Re: iRADV8505 machine hang

                                              Hi guys,


                                              Just update refer to the above machine problem we have solved it by reloading the firmware to the HDD.

                                              Thank you guys who have give some idea early.

                                                Comment

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