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  • papafred
    Technician
    • Jun 2019
    • 11

    [CQ] scanning

    we have 3 new imagerunner advance 3525i II. scanning is set up but, when a letter is scanned it shows up on the computer landscape. This is through the feeder and off the glass. They shut auto orientation off. And shut off OCR. Any thoughts and thanks in advance.
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: scanning

    Originally posted by papafred
    we have 3 new imagerunner advance 3525i II. scanning is set up but, when a letter is scanned it shows up on the computer landscape. This is through the feeder and off the glass. They shut auto orientation off. And shut off OCR. Any thoughts and thanks in advance.

    Turn auto-orientation back on?

    Comment

    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4955

      #3
      Re: scanning

      I suppose they turned off because it was landscape with auto-orientation.
      Are copies without problems?
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

      Comment

      • papafred
        Technician
        • Jun 2019
        • 11

        #4
        Re: scanning

        Tried with auto orientation on and off. Copies and prints are normal.

        Comment

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