canon ir3320i paper jam at rightside cover

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  • brucestc
    Junior Member
    • Aug 2019
    • 3

    [Jamming] canon ir3320i paper jam at rightside cover

    hi,my canon keeps jamming. the jams occur at in the right side cover, just below the bypass tray. bypass works just fine, no error code. those papers that made it to the output tray are often times folded. i ve cleaned all the four sensors of the four feeder cassette units but it didn't help.
    Last edited by brucestc; 08-22-2019, 06:07 PM.
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1623

    #2

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    • brucestc
      Junior Member
      • Aug 2019
      • 3

      #3
      Re: canon ir3320i paper jam at rightside cover


      no jam code. i ve changed pick up rollers but still jam wont stop

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      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4212

        #4
        Re: canon ir3320i paper jam at rightside cover

        Think it was this model, there are foam pads on a gate on side door that break down and gate sticks.

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        • roho
          Senior Tech

          500+ Posts
          • Mar 2009
          • 844

          #5
          Re: canon ir3320i paper jam at rightside cover

          Had one tech who would remove the foam pads, usually led to folded edges. If you cannot replace these pads you can use electrical tape to cover them as a test or temp measure. The tape keeps the positioning of the flapper and takes the tackiness away.

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          • brucestc
            Junior Member
            • Aug 2019
            • 3

            #6
            Re: canon ir3320i paper jam at rightside cover

            Originally posted by roho
            Had one tech who would remove the foam pads, usually led to folded edges. If you cannot replace these pads you can use electrical tape to cover them as a test or temp measure. The tape keeps the positioning of the flapper and takes the tackiness away.
            where are the foam pads located? cant see any foam.

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            • roho
              Senior Tech

              500+ Posts
              • Mar 2009
              • 844

              #7

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              • Brian8506
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2009
                • 1623

                #8

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                • roho
                  Senior Tech

                  500+ Posts
                  • Mar 2009
                  • 844

                  #9
                  Re: canon ir3320i paper jam at rightside cover

                  Me Bad, I will show myself out!

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