canon IR1023N Jamming

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  • doug
    Trusted Tech

    100+ Posts
    • Dec 2011
    • 197

    canon IR1023N Jamming

    Hi guys,
    A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path.
    Any ideas?
    Thanking all of you in advance
    Doug
  • sweet.persona
    Engineer
    • Nov 2009
    • 411

    #2
    Re: canon IR1023N Jamming

    Originally posted by doug
    Hi guys,
    A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path.
    Any ideas?
    Thanking all of you in advance
    Doug
    Check the paper exit sensor may damaged or doest not sent and recept signal when paper open it
    A GREAT PLACE TO WORK - A GREAT PLACE TO GROW!


    DAMENE ABDEL AZIZ
    DJELFA

    Comment

    • zaza
      MECANOGRAPHE

      1,000+ Posts
      • Mar 2008
      • 1095

      #3
      Re: canon IR1023N Jamming

      Originally posted by doug
      Hi guys,
      A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path.
      Any ideas?
      Thanking all of you in advance
      Doug

      check for a piece of paper jammed at the heating section. or the paper detector has broken...Good Lucky .
      BEST TECHNICIAN . NICE PEOPLE .

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: canon IR1023N Jamming

        Originally posted by zaza
        check for a piece of paper jammed at the heating section. or the paper detector has broken...Good Lucky .

        Good to see you back Sir!

        good tip

        Comment

        • zaza
          MECANOGRAPHE

          1,000+ Posts
          • Mar 2008
          • 1095

          #5
          Re: canon IR1023N Jamming

          Originally posted by Phil B.
          Good to see you back Sir!

          good tip
          Wooow thank you Friend Phil
          BEST TECHNICIAN . NICE PEOPLE .

          Comment

          • sweet.persona
            Engineer
            • Nov 2009
            • 411

            #6
            Re: canon IR1023N Jamming

            Originally posted by zaza
            Wooow thank you Friend Phil
            Phil
            Phil ..pudo like that's 800000D
            A GREAT PLACE TO WORK - A GREAT PLACE TO GROW!


            DAMENE ABDEL AZIZ
            DJELFA

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: canon IR1023N Jamming

              Originally posted by doug
              Hi guys,
              A customer has a canon IR1023N that jams AFTER the fuser unit upon exit... there appears to be no obstruction in the paper exit path. Any ideas? Thanking all of you in advance Doug
              have you run the motor/sensor tests? they should refine the diags on this..

              Is there any noise (grind/squeak) associated with the jam?
              is the paper nicked or bent when you remove the jam?
              any jam code listed in error log?

              Comment

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