Canon iR-ADV C5240 A maintenance error has occurred

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • machineland
    Junior Member
    • Jan 2020
    • 8
    #1

    Canon iR-ADV C5240 A maintenance error has occurred

    Hello everyone first port here! I have been working on these Canon copiers for a couple of years now and have over 20 yrs experience in computers, telephone, and networking. Hopefully I can be of some help here on the networking and driver side of things.

    I can usually fix most errors that I have got before. However I got a machine that is just saying... A maintenance error has occurred....I have went into service mode and don't see any additional information. Of coarse I have turned it off and back on again with no avail. Anyone seen this before?
    Tags: c5240, canon, ir-adv, maintenance error, networking
    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092
      #2
      Re: Canon iR-ADV C5240 A maintenance error has occurred

      Originally posted by machineland
      Hello everyone first port here! I have been working on these Canon copiers for a couple of years now and have over 20 yrs experience in computers, telephone, and networking. Hopefully I can be of some help here on the networking and driver side of things.

      I can usually fix most errors that I have got before. However I got a machine that is just saying... A maintenance error has occurred....I have went into service mode and don't see any additional information. Of coarse I have turned it off and back on again with no avail. Anyone seen this before?

      did this message appear while printer was processing a print job ?
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • machineland
          Junior Member
          • Jan 2020
          • 8
          #3
          Re: Canon iR-ADV C5240 A maintenance error has occurred

          Originally posted by teckat

          did this message appear while printer was processing a print job ?
          It happened after a paper jam....

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931
              #4
              Re: Canon iR-ADV C5240 A maintenance error has occurred

              Originally posted by machineland
              Hello everyone first port here! I have been working on these Canon copiers for a couple of years now and have over 20 yrs experience in computers, telephone, and networking. Hopefully I can be of some help here on the networking and driver side of things.

              I can usually fix most errors that I have got before. However I got a machine that is just saying... A maintenance error has occurred....I have went into service mode and don't see any additional information. Of coarse I have turned it off and back on again with no avail. Anyone seen this before?
              Press the * key the one with a face (not on the keypad) this should display the error code?
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • machineland
                  Junior Member
                  • Jan 2020
                  • 8
                  #5
                  Re: Canon iR-ADV C5240 A maintenance error has occurred

                  Originally posted by copier tech
                  Press the * key the one with a face (not on the keypad) this should display the error code?
                  Thank you that worked...! Its error code is..E0000-0000

                  And after some research online the error code is for the Fuser unit not getting to the correct temperature in a specified time. The problem with a fixing unite could be a fixing film. I might have a bad power problem on the wall outlet if it is not the right voltage. I might be able to reset the error in service mode. But I will probably be replacing the fuser unit.

                  Does this sound correct?

                    Comment

                    • tech28
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jun 2013
                      • 434
                      #6
                      Re: Canon iR-ADV C5240 A maintenance error has occurred

                      Yes you can, You Tube it.

                        Comment

                        Previous template Next
                        Working...