Scan IR C2380i

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  • occus
    Trusted Tech

    250+ Posts
    • Jul 2013
    • 312
    #1

    Scan IR C2380i

    Can somebody give me a tip to install the IRC2380i scan to smb on a Win10 networkfolder?

    Host //IP
    Path /Scanfoldersharename
    Login Admin (had tried the SystemAdmin too)
    Pw xxx

    Are the slashes right?
    Is SMB2 supported or only SMB1?

    Share settings are all correct!
    I get always connection errors.

    Thank you.
    Tags: scan, slashes, smb1, supported
    • MunsterTech
      Trusted Tech

      Site Contributor
      250+ Posts
      • Sep 2014
      • 376
      #2
      Re: Scan IR C2380i

      you will prob have to download special firmware from SIMS that allows smb scanning

        Comment

        • occus
          Trusted Tech

          250+ Posts
          • Jul 2013
          • 312
          #3
          Re: Scan IR C2380i

          Originally posted by MunsterTech
          you will prob have to download special firmware from SIMS that allows smb scanning
          The scanfunction has already worked on a Win10 PC.
          But the customer has replaces his PC...

          Now i have problem and ask for the right settings.
          Unfortunately i can't found the information on canon's public information area. I'm only familiar with Konicamonolta Kyocera and Brother.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931
              #4
              Re: Scan IR C2380i

              Originally posted by occus
              Can somebody give me a tip to install the IRC2380i scan to smb on a Win10 networkfolder?

              Host //IP
              Path /Scanfoldersharename
              Login Admin (had tried the SystemAdmin too)
              Pw xxx

              Are the slashes right?
              Is SMB2 supported or only SMB1?

              Share settings are all correct!
              I get always connection errors.

              Thank you.
              Only SMB v1 is supported on this old model.

              Most likely his new PC has SMB v1 disabled due to a known security risk.

              You can turn this back on should you wish from Programs & features. turn Windows features on & off. Check SMB v1 is checked.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • occus
                  Trusted Tech

                  250+ Posts
                  • Jul 2013
                  • 312
                  #5
                  Re: Scan IR C2380i

                  Yes SMB1 i have re-activated already but the error persists. Send Error 751

                  Can you tell me should i use the slash characters \ or not?

                  \\SERVERNAME
                  \Scanfoldersharename
                  admin
                  password

                    Comment

                    • bsm2
                      IT Manager

                      25,000+ Posts
                      • Feb 2008
                      • 27445
                      #6
                      Re: Scan IR C2380i

                        Comment

                        • occus
                          Trusted Tech

                          250+ Posts
                          • Jul 2013
                          • 312
                          #7
                          Re: Scan IR C2380i

                          I got it to work with ftp... and its ok now.
                          Thank you for your support.

                            Comment

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