henry

[henry1]

i have a canon image runner c 5800,,with a code E000004-0042,,how can i rest this code,and do i need to replace thermostat,,or temp,fuses..please help

[zaza]

i have a canon image runner c 5800,,with a code E000004-0042,,how can i rest this code,and do i need to replace thermostat,,or temp,fuses..please help

hi friend henry ..can you tell me your mail ..l can find you the manual of this copiers ....if there he can healpe you ...

[Guest]

Go to service mode, hit > additional function> 2 and 8 then additional function again, Copier>function>clear>err and press ok. Reboot machine, if the code comes back check the rear and fixing terminal connectors. Check heater lamps, thermo switch and thermistors, aslo check the condition of the fixing rollers and see if they have flat spots. Good Luck,

ScrewTape!

[henry1]

hi friend henry ..can you tell me your mail ..l can find you the manual of this copiers ....if there he can healpe you ...

hello zaza,,how you doing,,,

thanks for your help..i try to do what you told me to do, but no luck,,the machine go to a warm up and dont, let me in services mode,,how can i get in to the services mode,,

[Guest]

Access Service mode * 2 then 8 * From the control panel. Is the fixing ass'y getting at least getting warm, can you check to see if the heater lamps are going on. E004-0042 is not in the book.

E004 Code

Detail

Cause/Particulars of detection

Remarks

E004

There is an error in the fixing assembly protection circuit.
There is an open circuit or poor contact in the main thermistor (THM1, THM2, THM3) or sub thermistor (TH4, THM5, THM6). The AC driver PCB or the DC controller PCB has a fault.

0001

There is an SSR error in the outside heating roller heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0002

There is an SSR error in the fixing sub heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0003

There is an SSR error in the outside heating roller heater or the fixing sub heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0004

There is an SSR error in the fixing main heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0005

There is an SSR error in the outside heating roller heater or the fixing main heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0006

There is an SSR error in the fixing sub heater or the fixing main heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0007

There is an SSR error in the outside heating roller heater, fixing sub heater, or fixing main heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0008

There is an SSR error in the pressure heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0009

There is an SSR error in the outside heating roller heater or the contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

000A

There is an SSR error in the fixing sub heater or the contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

000B

There is an SSR error in the outside heating roller heater, fixing sub heater, or contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

000C

There is an error in the fixing main heater or the contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

000D

There is an SSR error in the outside heating roller heater, fixing main heater, or contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

000E

There is an error in the fixing sub heater, fixing main heater, or contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

000F

There is an SSR error in the outside heating roller heater, fixing sub heater, fixing main heater, or contact heater.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0010

The fixing roller thermistor has an open circuit.

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0020

The outside heating roller thermistor has an open circuit.
the main thermistor and the sub thermistor for an open circuit

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

0030

The outside heating roller thermistor has an open circuit.
the main thermistor and the sub thermistor for an open circuit

Check the main thermistor and the sub thermistor for an open circuit and poor contact; then,turn off and then on the main power.

[henry1]

Thanks i will try to do that on monday,,,i thinking now thiers is no heater lamp caming on,,,usually is the thermistor,or the temp,fuse..thanks