Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

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  • Japhet
    Junior Member
    • Apr 2020
    • 3

    [Jamming] Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

    How do I resolve this paper jam in the fuser unit. The paper wrinkle as well. My check in service mode shows jam code ps39. please I need help
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

    Originally posted by Japhet
    How do I resolve this paper jam in the fuser unit. The paper wrinkle as well. My check in service mode shows jam code ps39. please I need help
    pull fuser check for:

    toner buildup on inlet plate.

    check for proper sensor movement

    check gearing for proper movement

    we also need to know:

    Total pages passed thru unit

    Total pages on PM parts

    Did a certified Tech preform PM's?

    Is it clean in the unit?

    Your User's Guide should show you how to acquire the info needed.

    If you have no user guide, one can be obtained free of charge by searching the InterNet. IF you cannot find one ask, and you could receive one. ( sorry just got done watching Adam-12 )

    Comment

    • Japhet
      Junior Member
      • Apr 2020
      • 3

      #3
      Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

      Thanks for your reply. But where is the ps39 sensor and how do I check the movement. Any image for me to locate it.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

        Originally posted by Japhet
        Thanks for your reply. But where is the ps39 sensor and how do I check the movement. Any image for me to locate it.
        Look in service manual

        Sent from my SM-G960U using Tapatalk

        Comment

        • hidius
          Trusted Tech

          100+ Posts
          • Jun 2015
          • 128

          #5
          Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

          ps39 is the reverse sensor. sometimes the sensor arm will pop of its holder. the way to check and fix is to remove the delivery unit then you can access it from the top

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

            Originally posted by hidius
            ps39 is the reverse sensor. sometimes the sensor arm will pop of its holder. the way to check and fix is to remove the delivery unit then you can access it from the top
            +1 easy to remove but if you are not sure you will need the service manual the delivery unit is the section above the fuser assy it's the top right door it can come out as one assy please unplug machine from mains when disconnecting and reconnecting the delivery unit
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • Andyboachie
              Trusted Tech
              • Jul 2013
              • 185

              #7
              Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

              Originally posted by Japhet
              Thanks for your reply. But where is the ps39 sensor and how do I check the movement. Any image for me to locate it.
              Hi,
              You seem to be moving away from all the problem you defined.
              As far as I recall, you mentioned that the paper is creasing alongside a jam. This does not make it just a sensor problem. It has to do with the obstruction of the smooth movement of the paper through the fuser unit. I'm sure that a replacement of the fuser unit will solve the problem. If that happens, then there is sure to be either:
              1. a slip on the pathway through the fuser (caused by toner or dust).
              2. a wear in some bushings that has opened up the pathway
              3. a slight dislocation of a roller or weakening gear
              4. a need for replacement of any of the press roller or the heating roller
              Any one of the above will delay the movement of the paper towards ps39 to trigger a jam.

              Comment

              • Canuck
                Tech Specialist

                1,000+ Posts
                • Nov 2007
                • 1713

                #8
                Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

                Originally posted by Andyboachie
                Hi,
                You seem to be moving away from all the problem you defined.
                As far as I recall, you mentioned that the paper is creasing alongside a jam. This does not make it just a sensor problem. It has to do with the obstruction of the smooth movement of the paper through the fuser unit. I'm sure that a replacement of the fuser unit will solve the problem. If that happens, then there is sure to be either:
                1. a slip on the pathway through the fuser (caused by toner or dust).
                2. a wear in some bushings that has opened up the pathway
                3. a slight dislocation of a roller or weakening gear
                4. a need for replacement of any of the press roller or the heating roller
                Any one of the above will delay the movement of the paper towards ps39 to trigger a jam.
                Probably means folding up. If that sensor is not triggered, the delivery rolls don't begin to rotate and the paper will fold up. I've seen this delivery actuator issue on tons of Canons over the years. I put a piece of mylar over top of it so it won't pop out.

                Comment

                • Andyboachie
                  Trusted Tech
                  • Jul 2013
                  • 185

                  #9
                  Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

                  Originally posted by Canuck
                  Probably means folding up. If that sensor is not triggered, the delivery rolls don't begin to rotate and the paper will fold up. I've seen this delivery actuator issue on tons of Canons over the years. I put a piece of mylar over top of it so it won't pop out.
                  That is true as well. A delay in the timing of when the paper is to get to that positional sensor will cause it to jam.

                  Comment

                  • Japhet
                    Junior Member
                    • Apr 2020
                    • 3

                    #10
                    Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

                    Originally posted by Andyboachie
                    That is true as well. A delay in the timing of when the paper is to get to that positional sensor will cause it to jam.
                    Thanks so much. I will try all suggestions. Hope it will fix it

                    Comment

                    • techandtrader
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Jun 2016
                      • 317

                      #11
                      Re: Canon ir5045 paper jams and wrinkles in fuser unit showing error ps39

                      If Ps39 has popped out the machine will stillwork single sided. Not 2 sided.
                      I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

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