Ir advc 5235 missing yellow color

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  • smiley
    Senior Tech

    500+ Posts
    • Aug 2008
    • 611

    Ir advc 5235 missing yellow color

    Good day guys. This machine sometimes lost yellow color. Sometimes its fine. I already check the laser shutter motor. Transfer primary transfer roller and swap drum unit.and developing unit. I cant see any visible problem. Anyone can suggest a fix are greatly appreciated.thanks. and stay safe guys.
    there is no glory without sacrifice
  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #2
    Re: Ir advc 5235 missing yellow color

    Originally posted by smiley
    Good day guys. This machine sometimes lost yellow color. Sometimes its fine. I already check the laser shutter motor. Transfer primary transfer roller and swap drum unit.and developing unit. I cant see any visible problem. Anyone can suggest a fix are greatly appreciated.thanks. and stay safe guys.
    Would be helpful if pdf sample was shown but it sounds like plastic drive coupling
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

    Comment

    • smiley
      Senior Tech

      500+ Posts
      • Aug 2008
      • 611

      #3
      Re: Ir advc 5235 missing yellow color

      You mean the one that drives the dev. Unit? I will post the sample picture if i'll be back at costumers office.the yellow totaly gone. Even i try to print on single color yellow 0% appear but sometimes it goes back.
      there is no glory without sacrifice

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: Ir advc 5235 missing yellow color

        Originally posted by smiley
        You mean the one that drives the dev. Unit? I will post the sample picture if i'll be back at costumers office.the yellow totaly gone. Even i try to print on single color yellow 0% appear but sometimes it goes back.
        Yes FC8-4170-000
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

        Comment

        • smiley
          Senior Tech

          500+ Posts
          • Aug 2008
          • 611

          #5
          Re: Ir advc 5235 missing yellow color

          Is it the one connect with the developing unit or with the machine?
          there is no glory without sacrifice

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: Ir advc 5235 missing yellow color

            Originally posted by smiley
            Is it the one connect with the developing unit or with the machine?
            Its on the back of the machine look behind drums on rear frame you will see 8 drive couplings 4 x silver and 4x white
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7635

              #7
              Re: Ir advc 5235 missing yellow color

              Originally posted by smiley
              Is it the one connect with the developing unit or with the machine?
              Smiley of course it's in the machine side. Remember you swaped developer units.
              Sometimes it will drive, sometimes not, at the end drive will fail ultimately. Not seen in Canon, but I guess they are all the same.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • smiley
                Senior Tech

                500+ Posts
                • Aug 2008
                • 611

                #8
                Re: Ir advc 5235 missing yellow color

                Thank you all guys i will check does plastic drive coupling and update you if problem fixed.
                there is no glory without sacrifice

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: Ir advc 5235 missing yellow color

                  Originally posted by smiley
                  Thank you all guys i will check does plastic drive coupling and update you if problem fixed.
                  No problem please keep us posted
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    Re: Ir advc 5235 missing yellow color

                    If the dev couplings are good(machine and housing), check the drum dev drive assembly. The bushing gets oval shaped and you lose color intermittently. Sometimes logs E24 if I remember...pain in the butt to change this assembly color off.pdf

                    Comment

                    • doktor
                      Trusted Tech

                      100+ Posts
                      • Jan 2010
                      • 212

                      #11
                      Re: Ir advc 5235 missing yellow color

                      In my same case the protective flap on the laser did not open. Check it out.

                      Comment

                      • smiley
                        Senior Tech

                        500+ Posts
                        • Aug 2008
                        • 611

                        #12
                        Re: Ir advc 5235 missing yellow color

                        Originally posted by doktor
                        In my same case the protective flap on the laser did not open. Check it out.
                        How do you know if the flap does not open?
                        there is no glory without sacrifice

                        Comment

                        • smiley
                          Senior Tech

                          500+ Posts
                          • Aug 2008
                          • 611

                          #13
                          Re: Ir advc 5235 missing yellow color

                          Good day guy i went to client today. Check the laser shutter i try do remove it so that it will totaly open but still yellow color didnot appear. I try single color to check if the drum and developer rotate i swap the drum with one who have dots and i appears it means that the drum and developer rotate. Icheck those coupling at they look good and they rotate without any grinding noise or sound. So im thinking maybe the issue is on the laser unit. I will try to swap it next time and update you guys on the result.
                          Attached Files
                          there is no glory without sacrifice

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                          • Canuck
                            Tech Specialist

                            1,000+ Posts
                            • Nov 2007
                            • 1713

                            #14
                            Re: Ir advc 5235 missing yellow color

                            Definitely...Swap the black/cyan laser unit with the yellow/magenta...same laser assemblies. If deletion changes to black or cyan, it's the laser

                            Comment

                            • smiley
                              Senior Tech

                              500+ Posts
                              • Aug 2008
                              • 611

                              #15
                              Re: Ir advc 5235 missing yellow color

                              Thanks canuck i will try it and update the result.
                              there is no glory without sacrifice

                              Comment

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