Canon TX 3000 wide format error Hardware error EC31-2F09

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  • bryant28282000
    Trusted Tech
    • Jul 2012
    • 142

    Canon TX 3000 wide format error Hardware error EC31-2F09

    Does anyone know what EC31-2F09 error is on a Canon Tx 3000
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1331

    #2
    Re: Canon TX 3000 wide format error Hardware error EC31-2F09

    Code: EC31 2F09

    Description: Encoder and wiper blade motor error (support number: 4801)

    Causes: the encoder does not detect the windshield wiper moved to the specified position.

    Solution: 1 Check if foreign substances such as paper debris adhere to the BLEEDING UNIT. Without foreign substances Go to 2. With foreign substances Remove foreign substances. 2 Execute [DIAGNOSIS> PURGE CHECK> INITIALIZATION CHECK] to check the operation of the purge unit. Correct operation Restart and check the operation again. Improper operation Replace BLEEDING UNIT.

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    • V-P
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2011
      • 679

      #3
      Re: Canon TX 3000 wide format error Hardware error EC31-2F09

      There is a known issue with a plastic tube which moves the wipers inside the purge unit.

      You need to replace the purge unit

      If the printer is in warranty - you get it for free.

      Cheers,

      Comment

      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        Re: Canon TX 3000 wide format error Hardware error EC31-2F09

        Yes the purge unit has been modded, but I've greased the gears, long worm gear,etc… never had to go back. Everyone eventually does it we find, but greasing seems to take care of it. Canon actually extended warranty to 18 months because of it

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