Canon c5030i magenta problem

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  • Service@PRT
    Trusted Tech

    100+ Posts
    • Oct 2016
    • 181

    Canon c5030i magenta problem

    Good morning!

    Just wonder what happened with the machine..
    Client called that light copy and a shadow on one side.

    So when i check and print pg test 10 i got this.

    I replace magenta coz i taught only drum problem but its the same.
    The first one is before i change drum
    And the 2nd one is after i change drum

    Twice i calibrate with full adjust and twice with quick.. still same problem and there are still gap between magenta and black.

    Thank you.

    Sent from my YAL-L21 using Tapatalk



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  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2621

    #2
    Re: Canon c5030i magenta problem

    Looks like either the magenta drum or dev is not sitting correctly. I would take both out and put back in.

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    • bret@cos.flag.org
      Technician

      50+ Posts
      • Jun 2020
      • 98

      #3
      Re: Canon c5030i magenta problem

      Originally posted by skynet
      Looks like either the magenta drum or dev is not sitting correctly. I would take both out and put back in.

      Agreed. Had the same issue with the pg10 looking similar to yours on a machine similar to that and the drum wasn't sitting correctly. Took it out, put it back in, and it squared right up.

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      • aco.bk
        Trusted Tech

        100+ Posts
        • Sep 2012
        • 130

        #4
        Re: Canon c5030i magenta problem

        In my scenario last week someone tightened developer with wrong type screw. There is pic ,something similiar (I don't know name of this screw,see atach).Devloper must move left /right when You installing/reinstalling drum.

        After that inspect patch sensor(clean it) and inspect patch sensor shutter and solenoid.Sometimes shutter my be stuck.

        At the end perform Auto correct color mismatch.

        Poslato sa MRD-LX1 pomoću Tapatoka

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        • Service@PRT
          Trusted Tech

          100+ Posts
          • Oct 2016
          • 181

          #5
          Re: Canon c5030i magenta problem

          Originally posted by skynet
          Looks like either the magenta drum or dev is not sitting correctly. I would take both out and put back in.

          Done removing both.. after putting it back still same issue. I tried to change with cyan drum unit same issue.

          Sent from my YAL-L21 using Tapatalk



          Every day of life is a learning process...
          Just make sure you are open in all aspects of comments.

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          • Service@PRT
            Trusted Tech

            100+ Posts
            • Oct 2016
            • 181

            #6
            Re: Canon c5030i magenta problem

            Originally posted by aco.bk
            In my scenario last week someone tightened developer with wrong type screw. There is pic ,something similiar (I don't know name of this screw,see atach).Devloper must move left /right when You installing/reinstalling drum.

            After that inspect patch sensor(clean it) and inspect patch sensor shutter and solenoid.Sometimes shutter my be stuck.

            At the end perform Auto correct color mismatch.

            Poslato sa MRD-LX1 pomoću Tapatoka
            I finished doing maintenance to the machine from inside out.. all is good just this problem.. yeah developer is moving left and right as well

            Sent from my YAL-L21 using Tapatalk



            Every day of life is a learning process...
            Just make sure you are open in all aspects of comments.

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            • Tricky
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 2621

              #7
              Re: Canon c5030i magenta problem

              Have you done the "auto color mismatch"
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              • Service@PRT
                Trusted Tech

                100+ Posts
                • Oct 2016
                • 181

                #8
                Re: Canon c5030i magenta problem

                Originally posted by skynet
                Have you done the "auto color mismatch"
                Yes... I might try to bring tomorrow one unit of developer and drum unit again from a working machine in the office and will see..

                Sent from my YAL-L21 using Tapatalk



                Every day of life is a learning process...
                Just make sure you are open in all aspects of comments.

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                • Service@PRT
                  Trusted Tech

                  100+ Posts
                  • Oct 2016
                  • 181

                  #9
                  Re: Canon c5030i magenta problem

                  Found the problem with the light copy on one side.. its the laser itself.. too much humidity on it. My problem now is the gap between black and magenta.. brought new unit but still same problem

                  Sent from my YAL-L21 using Tapatalk



                  Every day of life is a learning process...
                  Just make sure you are open in all aspects of comments.

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                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7931

                    #10
                    Re: Canon c5030i magenta problem

                    Originally posted by Service@PRT
                    Found the problem with the light copy on one side.. its the laser itself.. too much humidity on it. My problem now is the gap between black and magenta.. brought new unit but still same problem

                    Sent from my YAL-L21 using Tapatalk
                    Remove the black drum & dev & reseat looks like it is not sitting correctly.
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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                    • Service@PRT
                      Trusted Tech

                      100+ Posts
                      • Oct 2016
                      • 181

                      #11
                      Re: Canon c5030i magenta problem

                      Originally posted by copier tech
                      Remove the black drum & dev & reseat looks like it is not sitting correctly.
                      Yeah tried that also, but still.. i brought a whole new developing and drum from another machine including everything same model..( i mean includes the case of devs and drums 4) but the weird thing is the gap still there.. but the washout side is gone because already cleaned the laser from inside.


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                      • Service@PRT
                        Trusted Tech

                        100+ Posts
                        • Oct 2016
                        • 181

                        #12
                        Re: Canon c5030i magenta problem

                        Even i brought new working developer and drum unit.. still same problem.. reseated thrice and no good result.. any other thing that can be done with this.


                        Thank you for all the input.

                        Sent from my YAL-L21 using Tapatalk



                        Every day of life is a learning process...
                        Just make sure you are open in all aspects of comments.

                        Comment

                        • bret@cos.flag.org
                          Technician

                          50+ Posts
                          • Jun 2020
                          • 98

                          #13
                          Re: Canon c5030i magenta problem

                          Like I mentioned earlier, I had the same problem with an IR C5255 copier a few years ago. The handling was to re-seat the drum and make sure it was physically straight in its place. But it sounds like you've done that many times over and still no luck.

                          I've never messed with the following service mode settings, but maybe you've got nothing to lose at this point.

                          I'm looking in a service manual of a slightly later model but might be the same for your copier:

                          COPIER > ADJUST > IMG-REG > REG-H-M (To adjust the write start position of M-color image in the horizontal scanning direction in increments of 1 pixel.) and REG-V-M.

                          Also maybe COPIER > FUNCTION > LASER > LD-ADJ-M. (When M-color skew volume in vertical direction is larger than estimation, the Skew Correction Motor (M) is locked, and color displacement cannot be corrected even when color displacement correction control is executed. This item places the Skew Correction Motor (M) to the center position in such cases.

                          Again, I've never messed with these so don't take my word for it. I'm not recommending you do this unless you study up on it and decide to do it. But this may be a tip that ends up helping you.

                          Good luck.
                          Bret

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                          • Tricky
                            Field Supervisor

                            Site Contributor
                            2,500+ Posts
                            • Apr 2009
                            • 2621

                            #14
                            Re: Canon c5030i magenta problem

                            Originally posted by skynet
                            Have you done the "auto color mismatch"
                            Originally posted by Service@PRT
                            Yes... I might try to bring tomorrow one unit of developer and drum unit again from a working machine in the office and will see..

                            Sent from my YAL-L21 using Tapatalk
                            Does it pass or fail this, is the ITB patch sensor shutter broken, common problem on this machine
                            FC8-4540-000 1 SHUTTER,PROTECT
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                            • Service@PRT
                              Trusted Tech

                              100+ Posts
                              • Oct 2016
                              • 181

                              #15
                              Re: Canon c5030i magenta problem

                              Originally posted by skynet
                              Does it pass or fail this, is the ITB patch sensor shutter broken, common problem on this machine
                              FC8-4540-000 1 SHUTTER,PROTECT
                              Yes it passed.. didnt check that one. Might check next time when i go back...

                              Sent from my YAL-L21 using Tapatalk



                              Every day of life is a learning process...
                              Just make sure you are open in all aspects of comments.

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