IR 6000 Remote UI

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  • KadalK
    • Dec 2024

    IR 6000 Remote UI

    Hello Nice People, first sorry for my bad english. Last month i recently buy an IR 6000 copy machine, then i noticed there are features called Remote UI.
    Im very happy when know i can access my device via web browser, but sadly i cant open it. When i access device Ip address via web, it shows "404 Not Found Your requested URL "/_top.htm" was not found.
    FYI, i can use it for print document normally. But it cant access Remote UI.
    I will be glad if someone can give me advice to resolve it.
    Thankyou for your hardworking and time.. Salam From Indonesia

    Here i got some attachment .
    Attached Files
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7934

    #2
    Re: IR 6000 Remote UI

    Originally posted by KadalK
    Hello Nice People, first sorry for my bad english. Last month i recently buy an IR 6000 copy machine, then i noticed there are features called Remote UI.
    Im very happy when know i can access my device via web browser, but sadly i cant open it. When i access device Ip address via web, it shows "404 Not Found Your requested URL "/_top.htm" was not found.
    FYI, i can use it for print document normally. But it cant access Remote UI.
    I will be glad if someone can give me advice to resolve it.
    Thankyou for your hardworking and time.. Salam From Indonesia

    Here i got some attachment .
    Most likely because this is a old model its not supported by your web browser.

    Try chrome browser & you could also update the firmware this may resolve the issue.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1623

      #3
      Re: IR 6000 Remote UI

      I believe there is somewhere in the user mode maybe under network settings where you can turn the RUI on or off


      Sent from my iPhone using Tapatalk

      Comment

      • George J
        Trusted Tech

        100+ Posts
        • Nov 2010
        • 107

        #4
        Re: IR 6000 Remote UI

        Originally posted by Brian8506
        I believe there is somewhere in the user mode maybe under network settings where you can turn the RUI on or off


        Sent from my iPhone using Tapatalk

        Preferences - Management settings - License/other - Remote Operation Settings

        if I'm not mistaken.

        Comment

        • Venom
          Technical/IT Support

          500+ Posts
          • Nov 2009
          • 765

          #5
          Re: IR 6000 Remote UI

          The first thumbnail shows Remote UI is on so that shouldn't be the issue. As other tech said, try another browser. only enter IP address in address bar. Maybe try setting static address on a laptop and connect directly to Canon (to eliminate the network as cause) and try.
          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

          Comment

          • Big Flo
            Technician
            • Jun 2018
            • 15

            #6
            Re: IR 6000 Remote UI

            Try HTTP as oppose to HTTPS.

            Try port 8000, too.

            So XXX.XXX.XXX.XXX:8000

            Comment

            • COPIERTEC ASSOCIATES
              Trusted Tech

              250+ Posts
              • Aug 2011
              • 276

              #7
              Re: IR 6000 Remote UI

              Originally posted by KadalK
              Hello Nice People, first sorry for my bad english. Last month i recently buy an IR 6000 copy machine, then i noticed there are features called Remote UI.
              Im very happy when know i can access my device via web browser, but sadly i cant open it. When i access device Ip address via web, it shows "404 Not Found Your requested URL "/_top.htm" was not found.
              FYI, i can use it for print document normally. But it cant access Remote UI.
              I will be glad if someone can give me advice to resolve it.
              Thankyou for your hardworking and time.. Salam From Indonesia

              Here i got some attachment .
              Try to check your firmware version as well because older versions of firmware may not support Remote UI.

              Comment

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