I have a IR5075 that tray 1 & 2 aren't recognized as if they are not even there. It doesn't say load paper or the flash as being empty and the trays are coming to the top. Both had paper behind the trays which I thought would be an easy fix but not the case. I can't even find a service manual online or even on Canon's service site. I re-seated the connectors on the DC Controller but did not fix it. Any ideas? <br>Thanks in advance for any suggestions.
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Re: IR5075 tray 1 &2 problem
What size is it reading under paper select?
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Re: IR5075 tray 1 &2 problem
The trays do say LTR. What I don't understand is why both trays are doing it and is it possible that having paper stuck behind both cause the DC Contoller to go bad? I will try to install new system software.Comment
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Let us eat, drink, and be merry, because tomorrow we may die!
For all your firmware & service manual needs please visit us at:
www.copierfirmware.co.uk - www.printerfirmware.co.uk
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Regards Mark
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https://copierservices.simdif.comComment
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Re: IR5075 tray 1 &2 problem
Went back today and installed new system software and no luck. I wrote down what is happening.
In Auto paper select tray 1&2 the "U" shape symbol as empty and not flashing load paper.
Select tray 1 with paper loaded the "U" symbol flashes but does not say add paper and the tray lifted all the way up.
Select tray 2 without paper and the "U" symbol flashes and says load paper.
Is this description clearer than my original description? It just won't let me copy or print from tray 1&2.
Anyone know what connector on the DC controller tray 1&2 connect to? Is there a connector board behind the waste container plate or do the wires go directly to the DC controller?Comment
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Re: IR5075 tray 1 &2 problem
Here's an update for anyone interested. After re-seating all the connectors on the motor board with no luck, I went back to, it had to be a setting but could not find it under common settings so I went back into the service mode and under copier>options>cst>p-sz-c1 and c2 the setting was 38 but the range said it should be between 6-1 Changing it to 18 and everything is fine and tray 1&2 say LTR now. It must have got a spike or something because it's been well over a month since I was there so I know I didn't change it. I knew all along it was something stupid since the machine functioned normally except for those two trays.Comment
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Re: IR5075 tray 1 &2 problem
The funny thing is it wasn't saying any paper size, it was blank as if it wasn't there.Comment
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