Canon IR Advance 6555i Light copies and prints

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  • bryant28282000
    Trusted Tech
    • Jul 2012
    • 142

    Canon IR Advance 6555i Light copies and prints

    What would cause light copies on a 95k Canon IR Advance 6555i? Its not bold if you look at the configuration sheet. The prints are very light.
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Canon IR Advance 6555i Light copies and prints

    Originally posted by bryant28282000
    What would cause light copies on a 95k Canon IR Advance 6555i? Its not bold if you look at the configuration sheet. The prints are very light.
    1) how many pages on drum/dev/fuser?

    2) have you cleaned/inspected all image formation parts?

    3) original OEM toner/drum?

    4) Who services this machine? Is it done in the proper time with OEM parts?

    COULD be:

    3rd party toner/drums

    dirty machine laser/optics.

    old/defective parts

    you talk about config sheets but never upload in .pdf format????

    there are so many things that could be the issue but with the limited info, hence all the questions


    Phil B. ' The Dentist '

    Comment

    • bryant28282000
      Trusted Tech
      • Jul 2012
      • 142

      #3
      Re: Canon IR Advance 6555i Light copies and prints

      Thank for a reply back, This machine has been sitting in a warehouse for a while. I just perform a developer install to stir up the developer and it got just a tab darker but still the internal prints are light. This machine only has 95k on meter. I am going to clean the laser window. I was saying the internal PS sheet should be nice and bold but its light.

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Canon IR Advance 6555i Light copies and prints

        Originally posted by bryant28282000
        Thank for a reply back, This machine has been sitting in a warehouse for a while. I just perform a developer install to stir up the developer and it got just a tab darker but still the internal prints are light. This machine only has 95k on meter.
        what is " a while"?

        what are the previous page counts on consumables/service parts?

        you can mix the dev without having to do an INIT

        machines in storage degrade fast due to inactivity

        PLEASE provide all the info I asked for in my first reply to your situation .. or I will turn this over to others to carry the load.

        frankly IF you called Canon tech support you would have to provide ALL the answers to my Q's and more.. if you didn't have that info for them

        "CLICK"

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Canon IR Advance 6555i Light copies and prints

          Originally posted by bryant28282000
          What would cause light copies on a 95k Canon IR Advance 6555i? Its not bold if you look at the configuration sheet. The prints are very light.

          If as you say the machine has been sitting in a warehouse for a while this could be the reason.


          Pull all the corona units out & give the wires a clean.

          Also clean the slit glass above the laser.

          Next run a few hundred prints through the machine this should improve the print quality especially if its only done 95K.


          If however this machine does not have genuine toner then you may still have issues.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • andrew38
            Junior Member
            • Feb 2021
            • 5

            #6
            Re: Canon IR Advance 6555i Light copies and prints

            I have seen the same issue with 6000 series and 6200. Have two right now (6555). One has been in customers office for 3 years active service, roughly 590k. The other has been at our office for 1.5 years (mostly idle) with 85k. Both suffer from same issue. Everything is clean, dev has been replaced, as well as coronas. Ive been working on Canon machines for 24 years. Something is up with this series for sure. I have a coworker who has had to adjust the grid value to compensate. But that doesn't always supply adequate results for each customer. Not sure what to tell you, other than you are not alone. If I figure something different out this go around, I will let you know.

            Comment

            • tlanza
              Technician

              Site Contributor
              • Jan 2016
              • 11

              #7
              Re: Canon IR Advance 6555i Light copies and prints

              Originally posted by bryant28282000
              What would cause light copies on a 95k Canon IR Advance 6555i? Its not bold if you look at the configuration sheet. The prints are very light.

              clean in the cavity drum and make sure your laseris cleamed
              when i in counter light copies and all is good and clean
              i lower my primary wires

              Comment

              • Hishamawada
                Trusted Tech

                100+ Posts
                • Dec 2020
                • 174

                #8
                Re: Canon IR Advance 6555i Light copies and prints

                Copier tech have stated the solution , but i would like to add something.

                It is better to clean the black drum assembly , Since toner can be soiled and damage the waste screw. Check the blade condition replace if needed to protect the drum .also clean the potential sensor above the drum.

                And do the rest that he have mentioned ,

                Good luck



                Sent from my SM-G610F using Tapatalk

                Comment

                • vigour
                  Service Manager

                  1,000+ Posts
                  • Aug 2010
                  • 1034

                  #9
                  Re: Canon IR Advance 6555i Light copies and prints

                  Originally posted by andrew38
                  I have seen the same issue with 6000 series and 6200. Have two right now (6555). One has been in customers office for 3 years active service, roughly 590k. The other has been at our office for 1.5 years (mostly idle) with 85k. Both suffer from same issue. Everything is clean, dev has been replaced, as well as coronas. Ive been working on Canon machines for 24 years. Something is up with this series for sure. I have a coworker who has had to adjust the grid value to compensate. But that doesn't always supply adequate results for each customer. Not sure what to tell you, other than you are not alone. If I figure something different out this go around, I will let you know.
                  You are on to something. 6055 dev rollers would wear out prematurely causing light copies.
                  I hope you did verify that you were using genuine toner.
                  I have sen issues back in the day when dumping the toner in the dev would cure light copies

                  Comment

                  • Herrmann
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jan 2006
                    • 792

                    #10
                    Re: Canon IR Advance 6555i Light copies and prints

                    One "Head up" is missing here: The canon IR ADV 6xxx and 8xxx are "white writers" whitch means a soiled Laser will produce darker(!) images. So look for corona,transfer or developing issues. You can also deactivate the potential control in service mode for test purpose and see if the quality improves.
                    If sometimes you feel a little useless, offended and depressed always remember that you were once the fastest and most victorious sperm of hundreds of millions!

                    Comment

                    • Brian8506
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2009
                      • 1623

                      #11
                      Re: Canon IR Advance 6555i Light copies and prints

                      If it's been sitting awhile I would dump and vacuum DV and dry wipe the cylinder and add fresh toner. I've had to do this before.

                      Comment

                      • nathicana
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Aug 2008
                        • 322

                        #12
                        Re: Canon IR Advance 6555i Light copies and prints

                        There was an issue with the developing stirring rods breaking or not turning.

                        See TP17 243a Countermeasure against poor density or white band image.

                        These machines have a history of light density printing.

                        Comment

                        • Canuck
                          Tech Specialist

                          1,000+ Posts
                          • Nov 2007
                          • 1713

                          #13
                          Re: Canon IR Advance 6555i Light copies and prints

                          Originally posted by nathicana
                          There was an issue with the developing stirring rods breaking or not turning.

                          See TP17 243a Countermeasure against poor density or white band image.

                          These machines have a history of light density printing.
                          I've lost count of how many stirring rods that I've changed on these things..

                          Comment

                          • sittingpretty
                            Technician
                            • Sep 2015
                            • 34

                            #14
                            Re: Canon IR Advance 6555i Light copies and prints

                            I have noticed in using the correct thickness of corona wire makes clear copies. For eg. 60 microns results in blacker, clearer copies as compared to 80 microns (based from services) IRA 6055/6255 models even on IR5000/6000s. Another thing is the Drum might have been sensitive to light already, what I do is I improvised a dark red penetrating cover on the drum assembly part to dim the lights a bit which is flashing directly above it (helps with darkening the images also). This is of course right after you did these processes.
                            *cleaning the drum, replacing the drum cleaning blade, cleaning the developing assembly from paper dust/old toners, cleaning the platen glass, cleaning the scanning unit prisms and then of course configuring the numerical values in the service mode. Then you have the case of old papers that hang around, try freshly opened ones.

                            Comment

                            • fchu5959
                              Field Engineer

                              100+ Posts
                              • Jun 2010
                              • 100

                              #15
                              Re: Canon IR Advance 6555i Light copies and prints

                              Originally posted by Herrmann
                              One "Head up" is missing here: The canon IR ADV 6xxx and 8xxx are "white writers" whitch means a soiled Laser will produce darker(!) images. So look for corona,transfer or developing issues. You can also deactivate the potential control in service mode for test purpose and see if the quality improves.
                              +1 for deactivation of potential control for testing.But ,before this,i would check the DPOT values in service mode.From there,you can have a clue where the trouble is.Also check if the drum heater is on.

                              Good luck.

                              Comment

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