Starting up IP message

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  • jacobroach89
    Junior Member
    • Jul 2018
    • 6

    Starting up IP message

  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Starting up IP message

    ARE YOU a tech or enduser?

    what do you mean " check network "? this sounds like a setting isn't quite right

    if you can ping why replace all those expensive boards?

    please post settings for the network.

    you are 'shot gunning' the repair without knowing the CAUSE of the problem. rookie move.

    do you have the manual?

    what is the SPECIFIC MESSAGE?

    Phil B. ' The Dentist '

    Comment

    • jacobroach89
      Junior Member
      • Jul 2018
      • 6

      #3
      Re: Starting up IP message

      Originally posted by Phil B.
      ARE YOU a tech or enduser?

      what do you mean " check network "? this sounds like a setting isn't quite right

      if you can ping why replace all those expensive boards?

      please post settings for the network.

      you are 'shot gunning' the repair without knowing the CAUSE of the problem. rookie move.

      do you have the manual?

      what is the SPECIFIC MESSAGE?

      Phil B. ' The Dentist '

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Starting up IP message

        well the FACT that your lapper prints to indicates a BAD CABLE ...

        you could print to it but swapped boards? WHY

        I always start with the simple shit that a dumbass user can screw up .. THE CABLE.. or NETWORK

        is it set for DHCP or STATIC (preferred) with it set to DHCP IF the machine is turned off ( or sometimes long sleep mode ) DHCP can reassign that IP addy.

        reason I asked about the 'tech' thing your profile doesn't state ANY tech experience ... really it says NOTHING about you. WHY NOT?

        this info helps us determine whether to treat you like an end user or someone with a working knowledge of machines.

        frankly IMHO you blew it by not looking at cable/network before you started swapping boards around.

        I would have razed any of my techs for doing that... KISS principle is ALWAYS a good place to start

        Comment

        • MunsterTech
          Trusted Tech

          Site Contributor
          250+ Posts
          • Sep 2014
          • 376

          #5
          Re: Starting up IP message

          hi,

          did you ping it with the -t command and then take out the cable to see if it stops pinging? Maybe the IP address is pinging but to another device on the network?

          Comment

          • jacobroach89
            Junior Member
            • Jul 2018
            • 6

            #6
            Re: Starting up IP message

            Originally posted by Phil B.
            well the FACT that your lapper prints to indicates a BAD CABLE ...

            you could print to it but swapped boards? WHY

            I always start with the simple shit that a dumbass user can screw up .. THE CABLE.. or NETWORK

            is it set for DHCP or STATIC (preferred) with it set to DHCP IF the machine is turned off ( or sometimes long sleep mode ) DHCP can reassign that IP addy.

            reason I asked about the 'tech' thing your profile doesn't state ANY tech experience ... really it says NOTHING about you. WHY NOT?

            this info helps us determine whether to treat you like an end user or someone with a working knowledge of machines.

            frankly IMHO you blew it by not looking at cable/network before you started swapping boards around.

            I would have razed any of my techs for doing that... KISS principle is ALWAYS a good place to start

            Comment

            • jacobroach89
              Junior Member
              • Jul 2018
              • 6

              #7
              Re: Starting up IP message

              Originally posted by MunsterTech
              hi,

              did you ping it with the -t command and then take out the cable to see if it stops pinging? Maybe the IP address is pinging but to another device on the network?

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 14752

                #8
                Re: Starting up IP message

                Yeah, you could have an IP conflict with 2 devices on the same IP address. I'd scan the network and look at all the IP addresses being used.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7635

                  #9
                  Re: Starting up IP message

                  Process of elimination is when you connect your laptop directly to machine with their own cable if it works - machine side is good. It's that simple no matter how many main boards you have handy or machine next room is working etc. Going alternative ways is basically chasing your tail imho.
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Starting up IP message

                    Originally posted by tsbservice
                    Process of elimination is when you connect your laptop directly to machine with their own cable if it works - machine side is good. It's that simple no matter how many main boards you have handy or machine next room is working etc. Going alternative ways is basically chasing your tail imho.
                    exactly the point I was trying to make... thanks brother!

                    Comment

                    • BillyCarpenter
                      Field Supervisor

                      Site Contributor
                      VIP Subscriber
                      10,000+ Posts
                      • Aug 2020
                      • 14752

                      #11
                      Re: Starting up IP message

                      Originally posted by tsbservice
                      Process of elimination is when you connect your laptop directly to machine with their own cable if it works - machine side is good. It's that simple no matter how many main boards you have handy or machine next room is working etc. Going alternative ways is basically chasing your tail imho.

                      +1000

                      It reminds me of an old saying I heard: "If you hear hoofbeats look for horses, not zebras."
                      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                      Comment

                      • Blizzoo
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Aug 2013
                        • 588

                        #12
                        Re: Starting up IP message

                        Does your Canon have the option to change/lower the network speed?
                        Defects are simple, our mind is complicated

                        Comment

                        • jacobroach89
                          Junior Member
                          • Jul 2018
                          • 6

                          #13
                          Re: Starting up IP message

                          Originally posted by Phil B.
                          exactly the point I was trying to make... thanks brother!
                          ended up being a corrupted Hard Drive

                          thanks.

                          Comment

                          • jacobroach89
                            Junior Member
                            • Jul 2018
                            • 6

                            #14
                            Re: Starting up IP message

                            Originally posted by tsbservice
                            Process of elimination is when you connect your laptop directly to machine with their own cable if it works - machine side is good. It's that simple no matter how many main boards you have handy or machine next room is working etc. Going alternative ways is basically chasing your tail imho.

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22699

                              #15
                              Re: Starting up IP message

                              Originally posted by MunsterTech
                              hi,

                              did you ping it with the -t command and then take out the cable to see if it stops pinging? Maybe the IP address is pinging but to another device on the network?
                              That's what I was reading for: Duplicate IP!
                              Take the MFP off the network, then ping the address. If something answers it's not your MFP. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

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