Cannon ipf770 error

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  • Manoj ambatt
    Technician
    • Oct 2019
    • 25

    [Error Code] Cannon ipf770 error

    Gd evening friends
    I have a problem with cannon ipf770 printer
    It was initially given bad print out
    I clean the head and install again, now it is giving an error
    038000500 - 2f40, anybody have idia about it?
    Pls help
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Cannon ipf770 error

    Originally posted by Manoj ambatt
    Gd evening friends
    I have a problem with cannon ipf770 printer
    It was initially given bad print out
    I clean the head and install again, now it is giving an error
    038000500 - 2f40, anybody have idia about it?
    Pls help
    how did you clean the printhead? with what?

    are you using third party ink?

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7934

      #3
      Re: Cannon ipf770 error

      Originally posted by Manoj ambatt
      Gd evening friends
      I have a problem with cannon ipf770 printer
      It was initially given bad print out
      I clean the head and install again, now it is giving an error
      038000500 - 2f40, anybody have idia about it?
      Pls help
      Did you physically remove & clean the printhead or run the head refresh etc?

      • Code: 2F40
      • Display:Hardware error. 03800500-2F40 Turn off printer,wait, then turn on again.
      • Description:When the result of non-ejection detection is as follows. When non-ejection has been detected for all nozzles of all colors -The error code assuming a problem in the supply system/ purge system/ main controller PCB (electric).
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • Manoj ambatt
        Technician
        • Oct 2019
        • 25

        #4
        Re: Cannon ipf770 error

        Originally posted by Phil B.
        how did you clean the printhead? with what?

        are you using third party ink?
        I remove the printhead from the printer and clean with ipa

        Using original I k

        Comment

        • Manoj ambatt
          Technician
          • Oct 2019
          • 25

          #5
          Re: Cannon ipf770 error

          Originally posted by Manoj ambatt
          I remove the printhead from the printer and clean with ipa

          Using original I k
          Is this issue can be solved or need to replace print head?

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7934

            #6
            Re: Cannon ipf770 error

            Originally posted by Manoj ambatt
            Is this issue can be solved or need to replace print head?
            Most likely you will need to replace the printhead.

            They are designed with a lifespan & they dont like being cleaned.

            Try cleaning the printhead contacts & restarting the printer a few times it may recover.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

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