Canon IRAC5235i is not printing black text

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  • Copybox
    Technician

    50+ Posts
    • Sep 2020
    • 59

    [Misc] Canon IRAC5235i is not printing black text

    Hi I have a Canon IRAC5235i which is okay in terms of toner and drum levels, but when printing from certain webpages it prints the colour ok but the black lines and black text is really faint and you cannot see it on the page that well.

    Is this a machine issue or something else?

    Thanks
    Jason
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: Canon IRAC5235i is not printing black text

    Originally posted by Copybox
    Hi I have a Canon IRAC5235i which is okay in terms of toner and drum levels, but when printing from certain webpages it prints the colour ok but the black lines and black text is really faint and you cannot see it on the page that well.

    Is this a machine issue or something else?

    Thanks
    Jason
    Simple to find out, what do the PG test prints look like, PG 10 for example is the black image solid black?

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Copybox
      Technician

      50+ Posts
      • Sep 2020
      • 59

      #3
      Re: Canon IRAC5235i is not printing black text

      Originally posted by copier tech
      Simple to find out, what do the PG test prints look like, PG 10 for example is the black image solid black?

      Will try tomorrow and see. Thanks

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: Canon IRAC5235i is not printing black text

        Originally posted by Copybox
        Hi I have a Canon IRAC5235i which is okay in terms of toner and drum levels, but when printing from certain webpages it prints the colour ok but the black lines and black text is really faint and you cannot see it on the page that well.

        Is this a machine issue or something else?

        Thanks
        Jason
        Samples would be good
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

        Comment

        • Copybox
          Technician

          50+ Posts
          • Sep 2020
          • 59

          #5
          Re: Canon IRAC5235i is not printing black text

          Originally posted by mga
          Samples would be good
          Drum heater was off

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #6
            Re: Canon IRAC5235i is not printing black text

            Originally posted by Copybox
            Drum heater was off
            Well done.
            Just so you know you OPC drums don't have heaters
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14752

              #7
              Re: Canon IRAC5235i is not printing black text

              Originally posted by mga
              Well done.
              Just so you know you OPC drums don't have heaters
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: Canon IRAC5235i is not printing black text

                Originally posted by Copybox
                Drum heater was off
                Wrong info.

                cassette heater maybe?
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

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