Cyan Brings Dirty Background on Copy-IRADV 5045

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  • Andyboachie
    Trusted Tech
    • Jul 2013
    • 185

    Cyan Brings Dirty Background on Copy-IRADV 5045

    Hello,
    I worked on an Ir5045. It was bringing clean copies, just that it was due for servicing. After I did a very thorough cleaning, The copy for both printing and copying appear with cyan creating dirty background. Please find some attached copies. I really count on your kind suggestions.
    I changed the cyan dev unit and the drum unit. And as I said above, I did a very thorough cleaning, so the laser and other lenses can be overlooked. I tried going through its service manual, but I haven't chanced on a probable solution.
    Thanks in advance
    Attached Files
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4955

    #2
    Re: Cyan Brings Dirty Background on Copy-IRADV 5045

    You did not solve blue background
    with new developer and drum?
    Any changes if you put back old drum and dev.?
    OEM parts?
    Probably you make mess on blue laser unit.
    Please post a PG-10 test.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 14752

      #3
      Re: Cyan Brings Dirty Background on Copy-IRADV 5045

      Are you a copier tech?

      Did you run all the necessary calibrations after replacing drum & DV?

      OEM parts or aftermarket?

      If it was working fine before you changed the DR and DV, try putting the old ones back in to see if that corrects the problem. If so, you have a problem with the drum or DV. Or both.
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7931

        #4
        Re: Cyan Brings Dirty Background on Copy-IRADV 5045

        Originally posted by Andyboachie
        Hello,
        I worked on an Ir5045. It was bringing clean copies, just that it was due for servicing. After I did a very thorough cleaning, The copy for both printing and copying appear with cyan creating dirty background. Please find some attached copies. I really count on your kind suggestions.
        I changed the cyan dev unit and the drum unit. And as I said above, I did a very thorough cleaning, so the laser and other lenses can be overlooked. I tried going through its service manual, but I haven't chanced on a probable solution.
        Thanks in advance
        When you did a 'very thorough cleaning' what exactly did you clean!?
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Cyan Brings Dirty Background on Copy-IRADV 5045

          Originally posted by zoraldinho
          You did not solve blue background
          with new developer and drum?
          Any changes if you put back old drum and dev.?
          OEM parts?
          Probably you make mess on blue laser unit.
          Please post a PG-10 test.

          Totally incorrect, this model does not a have a 'blue' laser unit 'mess' on the laser unit would give faint copies/prints not cyan background.

          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            2,500+ Posts
            • Mar 2008
            • 4955

            #6
            Re: Cyan Brings Dirty Background on Copy-IRADV 5045

            Originally posted by copier tech
            Totally incorrect, this model does not a have a 'blue' laser unit 'mess' on the laser unit would give faint copies/prints not cyan background.


            This model HAS a blue laser! Two laser units. Each unit is for two colors. And if you didn't know a badly connected laser can cause lines of the same color in the background or error 100.
            I still doubt he has a laser problem.

            PS:

            Am I wrong or are you making fun of my English?
            Practice makes perfect
            If it ain't broke, don't fix it
            A picture is worth a thousand words
            If you want something done right, you have to do it yourself

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931

              #7
              Re: Cyan Brings Dirty Background on Copy-IRADV 5045

              Originally posted by zoraldinho
              This model HAS a blue laser! Two laser units. Each unit is for two colors. And if you didn't know a badly connected laser can cause lines of the same color in the background or error 100.
              I still doubt he has a laser problem.

              PS:

              Am I wrong or are you making fun of my English?
              Its a cyan laser, not blue.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              ​

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 14752

                #8
                Re: Cyan Brings Dirty Background on Copy-IRADV 5045

                Originally posted by copier tech
                Its a cyan laser, not blue.


                I agree with copier tech. Spilling toner on the laser slit glass isn't gonna cause a "blue" background. It's gonna cause a faint image.
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • mga
                  Copier Technician

                  Site Contributor
                  1,000+ Posts
                  • Dec 2010
                  • 1393

                  #9
                  Re: Cyan Brings Dirty Background on Copy-IRADV 5045

                  Originally posted by Andyboachie
                  Hello,
                  I worked on an Ir5045. It was bringing clean copies, just that it was due for servicing. After I did a very thorough cleaning, The copy for both printing and copying appear with cyan creating dirty background. Please find some attached copies. I really count on your kind suggestions.
                  I changed the cyan dev unit and the drum unit. And as I said above, I did a very thorough cleaning, so the laser and other lenses can be overlooked. I tried going through its service manual, but I haven't chanced on a probable solution.
                  Thanks in advance
                  You didn't use new oem drum and dev assy replace parts that are needed take out and clean lasers and setup correctly or call a credited service engineer if you haven't been trained
                  Regards Mark

                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                  https://copierservices.simdif.com

                  Comment

                  • Venom
                    Technical/IT Support

                    500+ Posts
                    • Nov 2009
                    • 765

                    #10
                    Re: Cyan Brings Dirty Background on Copy-IRADV 5045

                    Looks like drum charge contact issue, swap cyan and yellow drums with each other.
                    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru

                      Site Contributor
                      2,500+ Posts
                      • Mar 2008
                      • 4955

                      #11
                      Re: Cyan Brings Dirty Background on Copy-IRADV 5045

                      Originally posted by copier tech
                      Its a cyan laser, not blue.

                      Good one
                      Practice makes perfect
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words
                      If you want something done right, you have to do it yourself

                      Comment

                      • Andyboachie
                        Trusted Tech
                        • Jul 2013
                        • 185

                        #12
                        Re: Cyan Brings Dirty Background on Copy-IRADV 5045

                        Originally posted by BillyCarpenter
                        Are you a copier tech?

                        Did you run all the necessary calibrations after replacing drum & DV?

                        OEM parts or aftermarket?

                        If it was working fine before you changed the DR and DV, try putting the old ones back in to see if that corrects the problem. If so, you have a problem with the drum or DV. Or both.
                        Hello Guys,
                        I'm so grateful for the useful comments you made. Yes I'm copier tech for 21 years. It just occurred as a faulty board on the Black/Cyan laser. There was a break behind the port housing the steel connect. It caused shortage to cause that problem. Instead of replacing the whole laser unit, I chose to replace the board alone on the faulty laser to be sure. It worked perfectly.
                        Once again thank y'all for your kind suggestions!

                        Comment

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