SST not showing model name in model list.

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  • x3256
    Technician
    • Feb 2021
    • 22
    #1

    [Misc] SST not showing model name in model list.

    Even after registering firmware with the SST ,the model select dropbox is empty please help.
    I m using win 10 and even tried using compatibility mode.
    Thanking you
    Tags: mode, model, sst
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7931
      #2
      Re: SST not showing model name in model list.

      Originally posted by x3256
      Even after registering firmware with the SST ,the model select dropbox is empty please help.
      I m using win 10 and even tried using compatibility mode.
      Thanking you
      What model?

      See this recent post by our Teckat.

      how to use SST
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • x3256
          Technician
          • Feb 2021
          • 22
          #3
          Re: SST not showing model name in model list.

          Originally posted by copier tech
          What model?

          See this recent post by our Teckat.

          how to use SST
          Model is ir adv 6255 sst ver 4.8 will it support?

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931
              #4
              Re: SST not showing model name in model list.

              Originally posted by x3256
              Model is ir adv 6255 sst ver 4.8 will it support?
              I just tried it using SST v4.74E & IR6255 v27.04 without any issues.

              Make sure you unzip the firmware to C:\ServTool\NewROM

              Screenshot 2021-02-06 153836.jpg

              Screenshot 2021-02-06 153941.jpg

              Screenshot 2021-02-06 154136.jpg
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • x3256
                  Technician
                  • Feb 2021
                  • 22
                  #5
                  Re: SST not showing model name in model list.

                  Originally posted by copier tech
                  I just tried it using SST v4.74E & IR6255 v27.04 without any issues.

                  Make sure you unzip the firmware to C:\ServTool\NewROM

                  [ATTACH=CONFIG]48175[/ATTACH]

                  [ATTACH=CONFIG]48176[/ATTACH]

                  [ATTACH=CONFIG]48177[/ATTACH]
                  Thank for your support sir,
                  I have tried again by re-registering the firmware but still its not showing in the connect model list although it shows in the registered firmware list maybe my firmware files are broken or incomplete.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931
                      #6
                      Re: SST not showing model name in model list.

                      Originally posted by x3256
                      Thank for your support sir,
                      I have tried again by re-registering the firmware but still its not showing in the connect model list although it shows in the registered firmware list maybe my firmware files are broken or incomplete.
                      Ok, so you don't see this option?

                      Download a fresh copy of the firmware & try again.

                      Screenshot 2021-02-06 163412.jpg
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk
                      ​

                        Comment

                        • x3256
                          Technician
                          • Feb 2021
                          • 22
                          #7
                          Re: SST not showing model name in model list.

                          Originally posted by copier tech
                          Ok, so you don't see this option?

                          Download a fresh copy of the firmware & try again.

                          [ATTACH=CONFIG]48178[/ATTACH]
                          Sir, its not showing for these models too like ir adv 6075 but irc3100 its fine.
                          IM1.jpg

                          IM2.jpg
                          Thanks again.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7931
                              #8
                              Re: SST not showing model name in model list.

                              Reregister a fresh copy of the firmware.
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk
                              ​

                                Comment

                                • mga
                                  Copier Technician

                                  Site Contributor
                                  1,000+ Posts
                                  • Dec 2010
                                  • 1393
                                  #9
                                  Re: SST not showing model name in model list.

                                  Originally posted by x3256
                                  Sir, its not showing for these models too like ir adv 6075 but irc3100 its fine.
                                  [ATTACH=CONFIG]48179[/ATTACH]

                                  [ATTACH=CONFIG]48180[/ATTACH]
                                  Thanks again.
                                  Download a fresh copy from sims and start over you must be doing something wrong
                                  Regards Mark

                                  FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                                  RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                                  https://copierservices.simdif.com

                                    Comment

                                    • x3256
                                      Technician
                                      • Feb 2021
                                      • 22
                                      #10
                                      Re: SST not showing model name in model list.

                                      Originally posted by mga
                                      Download a fresh copy from sims and start over you must be doing something wrong
                                      Thanks sir
                                      finally it worked with fresh firmware

                                        Comment

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