Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

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  • bret@cos.flag.org
    Technician

    50+ Posts
    • Jun 2020
    • 98

    [Dead] Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

    I'm the tech - remote - for a Canon IR ADV 7570 machine which isn't booting up.

    When it is turned on, here is what happens:

    - there were some sounds of motors turning,
    - no ping,
    - the screen did not turn on at all,
    - the energy saver light is pulsating and
    - the main power light is on.
    - Pressing any button on the Control panel does nothing.
    - They do hear a humming from the machine now that it is on.

    Any ideas?

    Thanks!
    Bret
  • Hishamawada
    Trusted Tech

    100+ Posts
    • Dec 2020
    • 174

    #2
    Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

    Hello ,
    I have faced this issue on ir 8205.
    Mainly it could be a firmware issue or the main controller pcb 1 is defected.

    First try removing and connecting back the main controller .

    Next try changing it , if the printer start , i prefer to install a new firmware.

    If still the same , remove the serial pcb to be able to start the printer in download mode and install the firmware.



    Sent from my SM-G610F using Tapatalk

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16092

      #3
      Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

      Originally posted by bret@cos.flag.org
      I'm the tech - remote - for a Canon IR ADV 7570 machine which isn't booting up.

      When it is turned on, here is what happens:

      - there were some sounds of motors turning,
      - no ping,
      - the screen did not turn on at all,
      - the energy saver light is pulsating and
      - the main power light is on.
      - Pressing any button on the Control panel does nothing.
      - They do hear a humming from the machine now that it is on.

      Any ideas?

      Thanks!
      Bret
      Run some basic Voltage checks:
      AC from outlet to
      AC input to
      AC OUT to DC in> DC out

      Control Panel must be up
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • tlanza
        Technician

        Site Contributor
        • Jan 2016
        • 11

        #4
        Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

        Originally posted by bret@cos.flag.org
        I'm the tech - remote - for a Canon IR ADV 7570 machine which isn't booting up.

        When it is turned on, here is what happens:

        - there were some sounds of motors turning,
        - no ping,
        - the screen did not turn on at all,
        - the energy saver light is pulsating and
        - the main power light is on.
        - Pressing any button on the Control panel does nothing.
        - They do hear a humming from the machine now that it is on.

        Any ideas?

        Thanks!
        Bret

        the energy saver light is pulsating and i believe is your main controller

        Comment

        • onlyinnewfoundland
          Trusted Tech

          100+ Posts
          • Apr 2013
          • 235

          #5
          Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

          Had this on a C7565...machine was good for a day, went in next morning to drop spare toner. ADF was raised as though a sheet was in it. Pulsing sleep mode light, but totally silent otherwise.

          Reboot gave me some motor sounds but would never display anything or get to ready.

          It was main controller.

          Cheers

          Comment

          • Iradfo01
            Technician
            • Mar 2016
            • 20

            #6
            Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

            Hi, stick to the basics, attached is the flow chart for the control panel green led's
            basically if its flashing its possibly main controller if its not its possibly power
            Attached Files

            Comment

            • bret@cos.flag.org
              Technician

              50+ Posts
              • Jun 2020
              • 98

              #7
              Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

              Thanks very much for all the answers.

              Turns out the folks at that location wanted to upgrade/replace the machine rather than buy parts, etc. Works for me. But thanks for the advice and attachments. I'm sure that'll be helpful at some point.

              Comment

              • Joe Foe from Buffalo
                Trusted Tech
                • Feb 2009
                • 393

                #8
                Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                Have a similar problem on a canon 6575. I do have 12 volt DC on back of machine. Click on link to see symptoms
                Shared album - Joe Foe from Buffalo - Google Photos

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                  Originally posted by Joe Foe from Buffalo
                  Have a similar problem on a canon 6575. I do have 12 volt DC on back of machine. Click on link to see symptoms
                  Shared album - Joe Foe from Buffalo - Google Photos
                  Just 12v?
                  No 3v, 5v,24v?
                  Where are you taking your readings from?

                  Sent from my SM-G960U using Tapatalk

                  Comment

                  • Joe Foe from Buffalo
                    Trusted Tech
                    • Feb 2009
                    • 393

                    #10
                    Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                    Checking random spots get 12-5-24

                    Comment

                    • Joe Foe from Buffalo
                      Trusted Tech
                      • Feb 2009
                      • 393

                      #11
                      Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                      Sorry meant to say. I took random readings on the PCBs in the back and I get DC voltages. Now I have a Canon c5550 and c615 At the same location with same problem. Definitely sounds like there's building voltage issues. Building electrician says no at this point. Parts/PCB's are on the way

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16092

                        #12
                        Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                        Originally posted by Joe Foe from Buffalo
                        Sorry meant to say. I took random readings on the PCBs in the back and I get DC voltages. Now I have a Canon c5550 and c615 At the same location with same problem. Definitely sounds like there's building voltage issues. Building electrician says no at this point. Parts/PCB's are on the way
                        ================================================== ===============


                        Three printers in same building/ with similar issues= VOLTAGE ISSUES in Building

                        Outlets need to be checked/ and or monitored , voltage drops to below 10%
                        also could be a Ground to Netural issue on building suppply
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Joe Foe from Buffalo
                          Trusted Tech
                          • Feb 2009
                          • 393

                          #13
                          Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                          Out let's checked. Nothing found as cause when checked. Need answers what's needed to fix 6575 then worry about others. Will be putting machines on a new ac circuit to be sure wall power doesn't cause again

                          Comment

                          • TEST10
                            Technician

                            50+ Posts
                            • Jun 2010
                            • 69

                            #14
                            Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                            Originally posted by Joe Foe from Buffalo
                            Out let's checked. Nothing found as cause when checked. Need answers what's needed to fix 6575 then worry about others. Will be putting machines on a new ac circuit to be sure wall power doesn't cause again


                            I remember a similar case and it was a bare cable (crushed) to the chassis...

                            Comment

                            • Joe Foe from Buffalo
                              Trusted Tech
                              • Feb 2009
                              • 393

                              #15
                              Re: Canon IR 7570 doesn't boot fully, flashing energy saver light, no screen

                              Was the main pcb. Talked to hytec who we got a new Pcb from said it's common. A chip heats up looses solder connections

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