canon IR1600 shows system error

[Guest]

system error E247 ? I have not attatched printer board

[mjarbar]

Error Code: E245, E246, E247, E354, E350, E355
Cause: Error with Serial Number PCB or Counter PCB or Main Controller PCB
Remarks: Please complete online form to order Controlled Parts via Dealer Net or Canon Intranet, and send to Information Management Group.

On an iR1600 the E247 code relates to a problem with either of the above three boards, which are a controlled parts from Canon with the exception of the main controller.

If you change any of the above boards the other two must come from the same machine as they each 'write' to each other to ensure everything matches up.

Given the age of these machines and the cost of the boards it would be cheaper to upgrade to a newer model like the iR2022 or iR1024!

[cosmin_mocanu]

As far as i remember this error is related whit the electronic counter of the machine. And iit is quite dificul to solve. Each machine has its own counter chip, and its not posibile to switch betwen the machines. You will have to contact the local dealer for more info, but i think it has something to doo whit the machine serial nember which is present in the nounter software.


P.S. I tried to switch the counters between two machine's whith no resolts.




Sorry for the bad english

[Zoren]

yes those two boards must match together..

unless, he must've switched the counter pcb to another machine. w/c is now inconsistent w/ the SRAM counter...

[s_asade]

ir 1600 e247

Error Code: E245, E246, E247, E354, E350, E355
Cause: Error with Serial Number PCB or Counter PCB or Main Controller PCB
Remarks: Please complete online form to order Controlled Parts via Dealer Net or Canon Intranet, and send to Information Management Group.
On an iR1600 the E247 code relates to a problem with either of the above three boards, which are a controlled parts from Canon with the exception of the main controller.

If you change any of the above boards the other two must come from the same machine as they each 'write' to each other to ensure everything matches up.

Given the age of these machines and the cost of the boards it would be cheaper to upgrade to a newer model like the iR2022 or iR1024!

thanks

can we solve the problem without pcb change i.e. with the help of any software

[mjarbar]

Unfortunatlly no, the software these boards use are stored on non accesable ROM's on the boards themselves to stop unscrupulous company's from changing the counters and serial numbers.

[zaza]

Unfortunatlly no, the software these boards use are stored on non accesable ROM's on the boards themselves to stop unscrupulous company's from changing the counters and serial numbers.

me l have system error E000 ...but l controled the thermustor and lamp exposure and thermofusible but it's very good ..can you healpe me ...

[mjarbar]

Replace the fixing assy.

FG6-8314-000 if machine is 120V
fg6-8452-000 if machine is 240V

Available from a Canon supplier near you...

[s_asade]

Unfortunatlly no, the software these boards use are stored on non accesable ROM's on the boards themselves to stop unscrupulous company's from changing the counters and serial numbers.

thanks mjarbar , one thing, can u tell me why this problem occur ? ( E247 on IR 1600 ) ,

[zaza]

thanks mjarbar , one thing, can u tell me why this problem occur ? ( E247 on IR 1600 ) ,

can you more explain ..for my problems ( error systeme E000) ....l need started the service mode but l can't know ..can you tell me how l started this service mode .....

[mrfixit51]

me l have system error E000 ...but l controled the thermustor and lamp exposure and thermofusible but it's very good ..can you healpe me ...

Hello zaza,

What model of copier are you requesting information for? The iR1600 that was being discussed in this thread,, or a different model? We need model number to be able to lend you some assistance.

[zaza]

Hello zaza,

What model of copier are you requesting information for? The iR1600 that was being discussed in this thread,, or a different model? We need model number to be able to lend you some assistance.

hi friend technician mrfixit51 so l have ir 1600 and he affiched error system E000 and l thing it is an code in fuse section ..but l controlled the thermustance and lampe exposure and thermofusible ..but it is very good ...so l thing it's Necessary to renitialised this copier but l can't started this service mode ..please can you healpe me

[mrfixit51]

hi friend technician mrfixit51 so l have ir 1600 and he affiched error system E000 and l thing it is an code in fuse section ..but l controlled the thermustance and lampe exposure and thermofusible ..but it is very good ...so l thing it's Necessary to renitialised this copier but l can't started this service mode ..please can you healpe me

Hello zaza,

I have included some documentation for you that may assist you in fixing your problem. I don't like working on this model because service mode is not as easy as in the larger copiers. This is really a fax machine that wants to be a copier some day :-) What you want to do is CLEAR the ERR condition.

PCB remembers an error in the fixing assembly even when the
power switch is turned off and then on. After turning on the power, be
sure to execute the following in service mode to remove the error information:

#7 PRINTER > #4 PRINTER RESET > YES = (*).

If this does not resolve your issue, you may have to replace the fuser assembly and reset with the new unit in place.

Good luck with the clearing operation!

[zaza]

thx

Hello zaza,

I have included some documentation for you that may assist you in fixing your problem. I don't like working on this model because service mode is not as easy as in the larger copiers. This is really a fax machine that wants to be a copier some day :-) What you want to do is CLEAR the ERR condition.

PCB remembers an error in the fixing assembly even when the
power switch is turned off and then on. After turning on the power, be
sure to execute the following in service mode to remove the error information:

#7 PRINTER > #4 PRINTER RESET > YES = (*).

If this does not resolve your issue, you may have to replace the fuser assembly and reset with the new unit in place.

Good luck with the clearing operation!

thx you dear friend mrfixwit51 for your assisting ...and also for your collaboration ....

[shomyx]

Re: canon IR1600 shows system error

Error Code: E245, E246, E247, E354, E350, E355
Cause: Error with Serial Number PCB or Counter PCB or Main Controller PCB
Remarks: Please complete online form to order Controlled Parts via Dealer Net or Canon Intranet, and send to Information Management Group.
On an iR1600 the E247 code relates to a problem with either of the above three boards, which are a controlled parts from Canon with the exception of the main controller.

If you change any of the above boards the other two must come from the same machine as they each 'write' to each other to ensure everything matches up.

Given the age of these machines and the cost of the boards it would be cheaper to upgrade to a newer model like the iR2022 or iR1024!

Can You provide parts numbers of those three PCB, i got two devices and one have E245, other have mechanical faults so i want to swap those three PCB. For customer this is no problem becouse both are from him. Thanks!