ADV 4225 blank screen when on and error e0355-004

[copytech,mike]

Re: ADV 4225 blank screen when on and error e0355-004

Changing the hard disk didn't work

Throw this copier in the trash dumpster. Its gone trust me.

[copytech,mike]

Re: ADV 4225 blank screen when on and error e0355-004

Swaping the control panel with substitute one also didn't work

This machine is dead. Not even Canon can fix it. I have seen this before. Buy them a used machine for 895.00. The customers lease is long over. Your losing money.

[copytech,mike]

Re: ADV 4225 blank screen when on and error e0355-004

Are serial pcb same as main con pcb?

The main Con and the secondary board that is usually attached to it are only sold as pairs. This machine is toast trust me. Sell the customer a new machine. If they dont want to buy a new machine then move on. Your boss doesnt know what he's doing.

[Syarif98]

Re: ADV 4225 blank screen when on and error e0355-004

The main Con and the secondary board that is usually attached to it are only sold as pairs. This machine is toast trust me. Sell the customer a new machine. If they dont want to buy a new machine then move on. Your boss doesnt know what he's doing.

Although that may be the case, it didn't work that way around here. And if so this machine is toast, it must have explainable reason why, and it give very bad rep for me if i cant repair this machine and i suggesting for customers to buy another machine. This machine line are known for durable and easy to work on. Not discredit you or anything but there are strict contract for this machine we give to customers.

[Syarif98]

Re: ADV 4225 blank screen when on and error e0355-004

Its a dead machine. Your never going to fix it. It has the black screen of death.

I don't think it's dead. Swaping main con board make screen produce image right? So there's still life in control panel. I just need to work around on how to erase the e0355 error it give afterward. I have been told the serial number for board may be mismatch between the board. I might get error e0355 because I'd use different type of board. So i might work around there. And i still didn't swap the power supply just below the laser unit. I will do that sooner.

[Syarif98]

Re: ADV 4225 blank screen when on and error e0355-004

Sorry i just getting work today, yesterday are holiday iat my place. I will update later

[Canuck]

Re: ADV 4225 blank screen when on and error e0355-004

E 355 errors are serial number/series mismatches for pcb communications...something got mixed up or it's not the exact same controller. Did you transfer the RAM also? The machine is far from dead...it's recoverable

[Syarif98]

Re: ADV 4225 blank screen when on and error e0355-004

E 355 errors are serial number/series mismatches for pcb communications...something got mixed up or it's not the exact same controller. Did you transfer the RAM also? The machine is far from dead...it's recoverable

Didn't transfer the ram, but i do transfer the memory pcb.

[Phil B.]

Re: ADV 4225 blank screen when on and error e0355-004

Didn't transfer the ram, but i do transfer the memory pcb.

You need to transfer nvram .. mem module doesn't store info once pwr is off. Nvram does.

Sent from my SM-G960U using Tapatalk