ImageClass 2210 Check Printer message

[BryanW]

I have replaced the fuser and the laser unit with no success. "Check printer" message stays up on the screen. Does anyone have any other ideas? Many thanks in advance.

[mosey1100]

Check Printer Message

something to try this is from a technical bulletin Product : imageCLASS 2200 series Title : Intermittant Check Printer, Error Code ##0323, or Printer Status Code 8:04. Error :
Current leakage can occur where the DC controller contacts pass through the metal plate in the bottom of the Paper Feed Belt Assembly (FG6-1257-000).

Workaround :
The current leakage can be resolved by replacing the Insulating Sheet which is located on the bottom of the Paper Feed Belt assembly (FB4-5644-000) or by replacing the Paper Feed Belt Assembly (FG6-1257-030).

[mrfixit51]

I have replaced the fuser and the laser unit with no success. "Check printer" message stays up on the screen. Does anyone have any other ideas? Many thanks in advance.

Mosey I think has it, I have not seen one of these for a long time ,
what code were you getting with the check printer message? As I recall you have to change a setting somewhere for the machine to post the number code along with the message.

[BryanW]

Ok. I have read the tech bulletin and removed the belt drive assy and yes there were some arching marks and the sheet was cut right through where the arcs were. I covered all the wires and metal plates with electrical tape and re-assembled with the original sheet. The "check printer" indicator comes up right away. The machine error light comes on as soon as you start the machine. I have set bitswitch 1 (far right) IN SSW0001 but get no error codes or numbers on the screen after hitting reset. Any other ideas? Thanks in advance.

[mrfixit51]

Ok. I have read the tech bulletin and removed the belt drive assy and yes there were some arching marks and the sheet was cut right through where the arcs were. I covered all the wires and metal plates with electrical tape and re-assembled with the original sheet. The "check printer" indicator comes up right away. The machine error light comes on as soon as you start the machine. I have set bitswitch 1 (far right) IN SSW0001 but get no error codes or numbers on the screen after hitting reset. Any other ideas? Thanks in advance.

Hi BryanW

I only had two of these, and blessedly, the last time I had to work on one was a couple of years ago. If I remember correctly, you have to clear the error for the check printer message to go away. I looked in my manual, and there is a Clear All, but I think it is under the Printer section of Service Mode. I hated these, because the service mode was so cryptic. The hardware was easy enough to work on, but the "faxlike" system drove me bats. Good luck!

[BryanW]

Good News... I replaced the DC controller, which the belt drive assy makes contact to, and that fixed the problem. I guess the arcing killed the DC controller. Thanks for all your help everyone.