[Misc] user management on c3325i turning it off

[mrfixit7]

the option under user management is unavailable, ive searched service mode and settings/registration.. i cant see how to allow turning user management off.


any help is always appreciated

[copier tech]

Re: user management on c3325i turning it off

the option under user management is unavailable, ive searched service mode and settings/registration.. i cant see how to allow turning user management off.


any help is always appreciated

https://oip.manual.canon/USRMA-3777-zz-CS-5500-enUS/contents/devu-set_reg-mng-user.html

[mrfixit7]

Re: user management on c3325i turning it off

doing exactly as i usually would i can see where to turn of user authentication. the machine will not allow it. its unavailable / gosted out

[Venom]

Re: user management on c3325i turning it off

You need to log in with administrator credentials to access it

[mrfixit7]

Re: user management on c3325i turning it off

so im logged in as administrator on the machine, go to user management to turn it off like i do with all the machines im refurbishing and programming before they go in the field.

but when i go into turn it off i cant it is not in bold like it usually is. its greyed out,at the machine or using a computer threw the ip address still not an option .. anyone know how to tag teckat? that guy knows everything....

[Venom]

Re: user management on c3325i turning it off

You can try going to RUI, SMS (system management service).
Enhanced System Application Management to switch log in, maybe look in System Application Management to see if service needs to be Stopped

[Tricky]

Re: user management on c3325i turning it off

Since your refurbing it, you won't care if you loose n/w settings > clear the MMI in service mode

[mrfixit7]

Re: user management on c3325i turning it off

You can try going to RUI, SMS (system management service).
Enhanced System Application Management to switch log in, maybe look in System Application Management to see if service needs to be Stopped

so i tried turning this off.. now i cant log in at all RUI any clue how to reset the entire machine. ive MMI cleared it as well no effect on user management

[Tricky]

Re: user management on c3325i turning it off

This is an advance machine yes? what about initialize to factory defaults?

[dekoster]

Re: user management on c3325i turning it off


log in to the menu
Administrator
Password: 7654321

[20 year tech]

Re: user management on c3325i turning it off

Level2 Option>User>AFN-PSWD> 0

[mrfixit7]

Re: user management on c3325i turning it off

ok, so i gained access to rui by defaulting printer under additional functions. i can now log in via RUI and into device manager under additional functions however im still not able to turn off user management.

ive mmi cleared , password cleared , defaulted printer under printer settings.


thanks for all the suggestions guys, please let me know if you have any other ideas