Canon iR c3330i - Error E602-0701

[Slody4Futbol]

Hi,

I'm on a ship at sea and we currently have one of our copy/scan/print machines not working. When you turn the power on it shows the loading bar, then goes to a black screen with "E602-0701" and asks to turn OFF the power.
From what I can find it seems to be a hard drive issue.
We have some spare 2.5" SATA hard drives on board that I could probably use if this hard drive is bad. Could I just clone a drive from one of our other C3330i machines and install in this one and call it a day? Or is there some other recommended thing to do?

Thanks

[kuby]

Re: Canon iR c3330i - Error E602-0701

You can try cloning but the Canon's are ready picky about which hard drives you use and not had much luck in cloning a Canon hard drive. Not just any hard drive will work. Needs to be a supported Canon hard drive for that model.

[kuby]

Re: Canon iR c3330i - Error E602-0701

You can try holding down the 1&9 and Powering it on and see if it will go into a Scan repair on the hard drive. Some will and some will not.

[40yearsplus]

Re: Canon iR c3330i - Error E602-0701

Swap out the HDD with the one that works on the identical model you have in the shop.

Then turn it on and see what happens should work.

GL

[copier tech]

Re: Canon iR c3330i - Error E602-0701

Hi,

I'm on a ship at sea and we currently have one of our copy/scan/print machines not working. When you turn the power on it shows the loading bar, then goes to a black screen with "E602-0701" and asks to turn OFF the power.
From what I can find it seems to be a hard drive issue.
We have some spare 2.5" SATA hard drives on board that I could probably use if this hard drive is bad. Could I just clone a drive from one of our other C3330i machines and install in this one and call it a day? Or is there some other recommended thing to do?

Thanks

Try reloading the firmware in safe mode.

Create a system software USB pen with the SST then power on the machine holding down 2&8 then choose overwrite all.