Canon IR Advance c2030 new drum error

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  • mcbob500
    Technician
    • Feb 2013
    • 16

    Canon IR Advance c2030 new drum error

    I installed a new oem black image unit but it did not intialize, but life counters cleared. Now error e000020-1360.
    HELP
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7806

    #2
    Re: Canon IR Advance c2030 new drum error

    Originally posted by mcbob500
    I installed a new oem black image unit but it did not intialize, but life counters cleared. Now error e000020-1360.
    HELP

    Make sure the patch sensors & the laser glass are clean.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1616

      #3
      Re: Canon IR Advance c2030 new drum error

      Did you try putting the old drum back in to see if you get the code?


      Sent from my iPad using Tapatalk

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 7806

        #4
        Re: Canon IR Advance c2030 new drum error

        E020-1x60 immediately after replacing the drum unit.pdf
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

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