Hello,
I have a Colortrac SmartLF Ci40 scanner that has been sold by Canon (has a serial number that starts with DN) - I think canon calls it the "Ci40 MFP Solution". From what I can tell, to operate the scanner, I can only use a piece of software called SmartWorks MFP.
The only version of this software that I have is v2.11. The installer for this version also installs the USB drivers for it. However, even on Windows 7, although quick scan works, when using preview mode, the software hangs or crashes. To be clear, the scanner itself doesn't have any issues - it works as it should.
The bundled PC that came with the scanner had v2.12 of SmartWorks MFP installed and it worked great. However, it is in German and it doesn't want to change the UI language to English.
I have called basically everyone that Canon says could help me find the piece of software that I need under the sun and none of them has been able to assist me (or more likely didn't care to).
Can anyone send me the latest piece of software (and in general advise me which pieces of software are compatible with my scanner) that will allow me to operate the scanner and its software properly? I have Windows 7 x64 installed on the bundled PC.
Thanks.
I have a Colortrac SmartLF Ci40 scanner that has been sold by Canon (has a serial number that starts with DN) - I think canon calls it the "Ci40 MFP Solution". From what I can tell, to operate the scanner, I can only use a piece of software called SmartWorks MFP.
The only version of this software that I have is v2.11. The installer for this version also installs the USB drivers for it. However, even on Windows 7, although quick scan works, when using preview mode, the software hangs or crashes. To be clear, the scanner itself doesn't have any issues - it works as it should.
The bundled PC that came with the scanner had v2.12 of SmartWorks MFP installed and it worked great. However, it is in German and it doesn't want to change the UI language to English.
I have called basically everyone that Canon says could help me find the piece of software that I need under the sun and none of them has been able to assist me (or more likely didn't care to).
Can anyone send me the latest piece of software (and in general advise me which pieces of software are compatible with my scanner) that will allow me to operate the scanner and its software properly? I have Windows 7 x64 installed on the bundled PC.
Thanks.
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