iR ADV 6555i jam report

[RandyW]

I'm trying to decipher the jam report for the machine.

Are some of the jams from the document feeder? (DADF I guess).

attaching a copy....the machine has 770,00+ pages on the 101 Total 1 meter. And 876,00 0 B/W scans (50,000+ color scans)

Thanks.

[bobburnsreb]

5th column 00=Machine and 01=Doc Feeder. The 0020 is double feed

[RandyW]

when it is a machine jam, the last column has 8 digits- ie. 00151331 LTR

is that the page count? Keeps tabs on the last 50 jams?

is the most recent jam 01?

thanks!

[nicknt82]

I'm trying to decipher the jam report for the machine.

Are some of the jams from the document feeder? (DADF I guess).

attaching a copy....the machine has 770,00+ pages on the 101 Total 1 meter. And 876,00 0 B/W scans (50,000+ color scans)

Thanks.

Jam at the fixing unit. I will support you,add my whatapp

[GG CANON]

here is the description

[bobburnsreb]

RandyW you are correct that is the page count for that tray and yes the first column 01 is the latest jam with the date and time in column 2 and 3 respectfully. Column 4 is the time you cleared the jam .