firmware update on ir adv 400

[wassem]

every time i try to update the firmware and trying to get into the download mode
by pressing 2 and 8 at starting up
i get the message in the attach
any suggestions
i tried intialization from the user mode
and tried main controller clear from service mode
without any success

[ADV COPIER]

Replace hdd ?

[copier tech]

Does the device boot up OK & work normally ?

[wassem]

Does the device boot up OK & work normally ?

start up normally

[copier tech]

start up normally

Try stating download mode from service mode. COPIER > FUNCTION > SYSTEM > DOWNLOAD >

[ioriyagami]

2+8