Canon IR ADV400i (IP Competting error)

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  • darknet93
    Technician
    • Nov 2015
    • 89

    #1

    Canon IR ADV400i (IP Competting error)

    Hi , im facing isue with my Canon IR ADV 400i. got message at bottom screen saying that "A Competting IP Address was found on the network" mean while i dint connect any network cable to the machine (the machine was standalone). if i do DHCP or static still same message come out. I have face the same isue before with machine model IR ADV C52xx series. doing upgrade firmware settle the isue. for this IR ADV 400i is it the same thing need to be done ? can somebody give me firmware for this model ? or know where can i get firmware for this model ? thank you in advance

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  • Drivee
    Trusted Tech

    250+ Posts
    • Nov 2020
    • 322

    #2
    Re: Canon IR ADV400i (IP Competting error)

    Use DHCP and restart ruter. Make sure that ruter is also set to DHCP.

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    • darknet93
      Technician
      • Nov 2015
      • 89

      #3
      Re: Canon IR ADV400i (IP Competting error)

      Originally posted by Drivee
      Use DHCP and restart ruter. Make sure that ruter is also set to DHCP.
      Hi , thank you for your advice. but as per mention before. i did not connect any network cable to the machine. the machine was standalone. so can confirm that this error do come from machine and not network or router.

      Comment

      • Drivee
        Trusted Tech

        250+ Posts
        • Nov 2020
        • 322

        #4
        Re: Canon IR ADV400i (IP Competting error)

        It is normal that he chage IP when you plug LAN cable. If he is set to DHCP.

        Comment

        • darknet93
          Technician
          • Nov 2015
          • 89

          #5
          Re: Canon IR ADV400i (IP Competting error)

          Originally posted by Drivee
          It is normal that he chage IP when you plug LAN cable. If he is set to DHCP.
          yes i know if we set to dhcp the ip will change. the isue now is. i did not plug any network cable to the machine also got this error. as mention before i have face this isue before with ADVC52xx series. firmware update will fix it. just want to ask here if i can get the firmware for model ADV400i at here

          Comment

          • Drivee
            Trusted Tech

            250+ Posts
            • Nov 2020
            • 322

            #6
            Re: Canon IR ADV400i (IP Competting error)

            If you have network on printer you can do it online in Register/Update software. If not, wait, someone will send firmware.

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            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8107

              #7
              Re: Canon IR ADV400i (IP Competting error)

              Originally posted by darknet93
              Hi , im facing isue with my Canon IR ADV 400i. got message at bottom screen saying that "A Competting IP Address was found on the network" mean while i dint connect any network cable to the machine (the machine was standalone). if i do DHCP or static still same message come out. I have face the same isue before with machine model IR ADV C52xx series. doing upgrade firmware settle the isue. for this IR ADV 400i is it the same thing need to be done ? can somebody give me firmware for this model ? or know where can i get firmware for this model ? thank you in advance

              [ATTACH=CONFIG]53128[/ATTACH]

              Happy to help with the firmware to resolve this issue.

              Printer & Copier Firmware - www.printerfirmware.co.uk
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

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