Canon ImagePress C710 Colors issue

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  • Hishamawada
    Trusted Tech

    100+ Posts
    • Dec 2020
    • 174
    #1

    Canon ImagePress C710 Colors issue

    Hello,

    I have a IP c710 with color issue whenever i try to calibrate the machine through the gradation sensor.

    Each time i calibrate a different result of colors i got . Check the photo attached. All the results are way far from the correct colors.

    First of all the machine have no scanner .So i cant swap the gradation to using scanner.

    I cleaned all the sensors in the engine , patch and registration sensors , black patch. Gradation sensors . Cleaned all the lasers (all glasses & polygon).

    Tried different patch sensor. Tried different p-pascal values . All without any improvements.

    All the PG results are good . Machine is having this issue ever since it was installed. Total counter around 400K only.

    Tried doing a full format . Installed newest firmware. Cleared DC all without any improvements.

    Any suggestions what would be the cause of this issue ?

    Sent from my M2101K6I using Tapatalk
    Tags: None
    • Venom
      Technical/IT Support

      500+ Posts
      • Nov 2009
      • 765
      #2
      Re: Canon ImagePress C710 Colors issue

      Does it have a Fiery or PrismaSYNC attached? Have you calibrated using a spectrophotometer?
      IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5018
          #3
          Re: Canon ImagePress C710 Colors issue

          Probably a DC controller
          If it ain't broke, don't fix it
          A picture is worth a thousand words

            Comment

            • Hishamawada
              Trusted Tech

              100+ Posts
              • Dec 2020
              • 174
              #4
              Re: Canon ImagePress C710 Colors issue

              There is a fiery connected. Tried printing directly through UFRII driver also same.

              Done more tests and the colors is perfect on plain media. Only on thicker media / labels the colors will be damaged.

              Restored the dither settings to the default and calibrate all went back to normal without any problems. Repeat calibration several times also all was ok .

              Thanks for the assistance


              Sent from my M2101K6I using Tapatalk

                Comment

                • Afronixs
                  Technician
                  • Oct 2023
                  • 19
                  #5
                  Re: Canon ImagePress C710 Colors issue

                  Originally posted by Hishamawada
                  Hello,

                  I have a IP c710 with color issue whenever i try to calibrate the machine through the gradation sensor.

                  Each time i calibrate a different result of colors i got . Check the photo attached. All the results are way far from the correct colors.

                  First of all the machine have no scanner .So i cant swap the gradation to using scanner.

                  I cleaned all the sensors in the engine , patch and registration sensors , black patch. Gradation sensors . Cleaned all the lasers (all glasses & polygon).

                  Tried different patch sensor. Tried different p-pascal values . All without any improvements.

                  All the PG results are good . Machine is having this issue ever since it was installed. Total counter around 400K only.

                  Tried doing a full format . Installed newest firmware. Cleared DC all without any improvements.

                  Any suggestions what would be the cause of this issue ?

                  Sent from my M2101K6I using Tapatalk
                  Hi,
                  first ,
                  copy out the following machine parameter from service mode
                  service mode- mode list -copier - adjust
                  1. laser 2. Dens 3. image adj 4. V cont 5. feed adj
                  6. P/Pascal in level 2

                  then Clear the DC-CON from
                  Copier -Function - Clear -DC-CON - OK
                  off the machine wait 5mins then On the machine back , and Enter back the cleared parameter, then test and feed me back.

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