i have an IRAC5535 that gives random light gray copies on multiple different pdf files. I have used every canon driver, upgraded adobe, upgraded firmware on copier. These pdf files print fine on there 5030 copier and fine on a 5550 at our office. Ive done adjustments in the various drivers without effect. I dont want to be a board changer so any help would be appreciated. I forgot to say that the print jobs on all other file types look wonderful.
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Re: copy quality on random pdf
have you tried the option to print pdf as 'image' - this solves most problems with weird pdf files -
Re: copy quality on random pdf
Could try a different PDF reader such as FoxIt. Also does the machine have PostScript option, if so try PS driver.IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ CertificationsComment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: copy quality on random pdf
Some programs/apps turn on toner saver in driver...I've seen this quite a few times. Also are these black and white or color files? If your test files print with no issues, then need to dig deeper in the settingsComment
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