Canon IRa-c 5550i error 602-0801

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  • wachman
    Technician

    Site Contributor
    50+ Posts
    • Apr 2014
    • 50

    #1

    Canon IRa-c 5550i error 602-0801

    Picked up a Canon IRA-C 5550i it threw an error of E602-0801. Pulled the hard drive to check that it was seated. put in a new drive and booted it up and it errored so I know that it is reading the drive. I then put original one back in and got the same error.

    It was working just fine then moved it to a different location. reseating did not fix.

    reading a bit shows probable hard drive issue.

    If I am Right I should be able to install a new hard drive boot using 1-9 to format the drive

    If I am correct there then there is a flash PBC where a system back up is located using 2-8 on power up?

    or if someone has the sst and firmware that could send it to me that would be great also

    Any help is appreciated
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Re: Canon IRa-c 5550i error 602-0801

    Originally posted by wachman
    Picked up a Canon IRA-C 5550i it threw an error of E602-0801. Pulled the hard drive to check that it was seated. put in a new drive and booted it up and it errored so I know that it is reading the drive. I then put original one back in and got the same error.

    It was working just fine then moved it to a different location. reseating did not fix.

    reading a bit shows probable hard drive issue.

    If I am Right I should be able to install a new hard drive boot using 1-9 to format the drive

    If I am correct there then there is a flash PBC where a system back up is located using 2-8 on power up?

    or if someone has the sst and firmware that could send it to me that would be great also

    Any help is appreciated
    You'll need to reinstall the system software (firmware) if you replace the HDD.

    However it maybe possible to recover the original HDD by updating the system software.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • wachman
      Technician

      Site Contributor
      50+ Posts
      • Apr 2014
      • 50

      #3
      Re: Canon IRa-c 5550i error 602-0801

      can I get the steps for system software updates?

      Comment

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