Canon C9060 advance PRO problem

[mdoncius]

Hello!

I have a problem with my Canon c9060 pro printer. When I print, on some prints there are stripes (horizontal or vertical depends on the format I'm printing). It also happens if I'm doing a scan copy.
On some prints there are no stripes.

What could cause this problem?

the link to the files: 302 Moved

[wcanonw]

Re: Canon C9060 advance PRO problem

Hello!

I have a problem with my Canon c9060 pro printer. When I print, on some prints there are stripes (horizontal or vertical depends on the format I'm printing). It also happens if I'm doing a scan copy.
On some prints there are no stripes.

What could cause this problem?

the link to the files: 302 Moved

Hello, are you a canon technician?
If you are a technician, you should send test types 5 (dens 64), 6 and 10 (dens by default 128)
what is the type 5 test send separately
yellow dens 64 - magenta color 0 - cyan color 0 - black color 0
magenta dens 64 - magenta color 0 - cyan color 0 - black color 0
cyan dens 64 - magenta color 0 - cyan color 0 - black color 0
black dens 64 - magenta color 0 - cyan color 0 - black color 0
you give it ok and start you will get an a4 size sheet from tray 1. check the service manual on how to access the service mode so that you send the tes that you have to send and send a photo

[wcanonw]

Re: Canon C9060 advance PRO problem

looking at the photos you have sent of copying and printing, it may be a problem with the cyan drum or magenta drum, cyan laser or magenta laser, the last one would be the primary cyan or magenta transfer rollers that go into the transfer unit

[wcanonw]

Re: Canon C9060 advance PRO problem

If you can remove the drum units, send a photo so that we can see the state of the drum in the forum.

[mdoncius]

Re: Canon C9060 advance PRO problem

Hello, are you a canon technician?
If you are a technician, you should send test types 5 (dens 64), 6 and 10 (dens by default 128)
what is the type 5 test send separately
yellow dens 64 - magenta color 0 - cyan color 0 - black color 0
magenta dens 64 - magenta color 0 - cyan color 0 - black color 0
cyan dens 64 - magenta color 0 - cyan color 0 - black color 0
black dens 64 - magenta color 0 - cyan color 0 - black color 0
you give it ok and start you will get an a4 size sheet from tray 1. check the service manual on how to access the service mode so that you send the tes that you have to send and send a photo

Attaching the link with the tests You asked for: 302 Moved . There are two folders in the link - 'Test' (with the tests You asked me to do) and 'Drum swap' (it is the one where I swaped the drums from different colours. File names have an explanation which colour which drum has)
Screenshot 2022-10-28 at 11.56.43.jpg

[mdoncius]

Re: Canon C9060 advance PRO problem

If you can remove the drum units, send a photo so that we can see the state of the drum in the forum.

Also attaching the photos of the drums (CYAN and MAGENTA): 302 Moved

[wcanonw]

Re: Canon C9060 advance PRO problem

Also attaching the photos of the drums (CYAN and MAGENTA): 302 Moved

hello, it would be advisable to discard a new original cyan drum unit and a new original magenta drum unit.
The other thing would be to remove the drum and with a good amount of cloth or cloth without fiber spread a little isopropyl alcohol clean the drum (rub it completely from end to end, be careful not to drop or damage the drum

[wcanonw]

Re: Canon C9060 advance PRO problem

check the service manual to activate the drum heater button.

Turn ON the Environment Heater Switch and the Cassette Heater Switch in accordance with the installation environment.
Set the environment switches in accordance with the installation environment.
In the case of high humidity environment, turn ON the Environment Switch. (The Drum Heater is turned ON regardless of the main switch status).

[wcanonw]

Re: Canon C9060 advance PRO problem

hello, it would be advisable to discard a new original cyan drum unit and a new original magenta drum unit.
The other thing would be to remove the drum and with a good amount of cloth or cloth without fiber spread a little isopropyl alcohol clean the drum (rub it completely from end to end, be careful not to drop or damage the drum

You should also check the condition of the drum cleaning blade, transparent is new - worn dark yellowish

[mdoncius]

Re: Canon C9060 advance PRO problem

I have changed all the coloured DRUMS and the test result are better (test photo)
Test.jpg
But another problem - after changing the drums - the colours of prints are very different from what Im printing also, there is the mismatch of the text - please check the photos
Photo 1.jpgPhoto 2.jpg

Can somebody help?

[wcanonw]

Re: Canon C9060 advance PRO problem

I have changed all the coloured DRUMS and the test result are better (test photo)
[ATTACH=CONFIG]55356[/ATTACH]
But another problem - after changing the drums - the colours of prints are very different from what Im printing also, there is the mismatch of the text - please check the photos
[ATTACH=CONFIG]55357[/ATTACH][ATTACH=CONFIG]55358[/ATTACH]

Can somebody help?

When Replacing the Drum Unit (Y) / (M) / (C)
<Procedure>
1) Disable the warm-up rotation control.
(COPIER > FUNCTION > INSTALL > AINR-OFF)
2) Turn ON the main power and replace the Drum Unit.
3) Turn ON the main power.
4) Forcibly execute the Drum Replacement Mode.
(COPIER > FUNCTION > DPC > DRMRSETY/M/C)
5) Enable the warm-up rotation control.
(COPIER > FUNCTION > INSTALL > AINR-OFF)
6) Execute the following:
Additional Functions (Setup/Register) > Adjustment/Maintenance > Image Adjustment > Auto Gradation Correction > Full Correction