IC X MF1127C Dropping Network

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  • eescamilla
    Technician

    50+ Posts
    • Aug 2015
    • 58

    IC X MF1127C Dropping Network

    We have this copier at a school that has consistent problems with dropping off the network. School's IT has made MAC address reservation, replaced the network cable and tested the network port on the walls. We've also gone out and tested the NIC and found no drops at all and I've also tested their network cables/wall port to my laptop and I'm able to get on the internet fine with no drops. The copier will work fine for a few days and then just drop off and typically power cycling will get it back up and running again. Firmware is up to date.

    Ideas?
  • bobburnsreb
    Trusted Tech

    Site Contributor
    VIP Subscriber
    100+ Posts
    • Mar 2015
    • 204

    #2
    Re: IC X MF1127C Dropping Network

    Have IT check for power over ethernet (POE). It can be turned off at the switch.

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