iR-ADV C7260 Drawer 1 and 2 Stuck on A4

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  • QC91
    Technician

    50+ Posts
    • Oct 2016
    • 91

    #1

    [Misc] iR-ADV C7260 Drawer 1 and 2 Stuck on A4

    Hi, our C7260 is stuck on paper size A4 for Drawer 1 and 2 we can't change it

    Thanks
  • QC91
    Technician

    50+ Posts
    • Oct 2016
    • 91

    #2
    Re: iR-ADV C7260 Drawer 1 and 2 Stuck on A4

    PXL_20230125_193810931.MP.jpg

    Comment

    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1658

      #3
      Re: iR-ADV C7260 Drawer 1 and 2 Stuck on A4

      Not familiar with that model but if it's like a lot of other Canons there would be a setting in service mode that needs to be changed. A service manual would help

      Comment

      • Brian8506
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2009
        • 1658

        #4
        Re: iR-ADV C7260 Drawer 1 and 2 Stuck on A4

        Copier/option/cs1/P-sz-c1. 0 is A4, 1 is B5, 2 is LTR

        Comment

        • doktor
          Trusted Tech

          100+ Posts
          • Jan 2010
          • 214

          #5
          Re: iR-ADV C7260 Drawer 1 and 2 Stuck on A4

          Originally posted by QC91
          [ATTACH=CONFIG]56486[/ATTACH]
          Lifting paper in the cassette ?

          Comment

          • QC91
            Technician

            50+ Posts
            • Oct 2016
            • 91

            #6
            Re: iR-ADV C7260 Drawer 1 and 2 Stuck on A4

            Originally posted by Brian8506
            Copier/option/cs1/P-sz-c1. 0 is A4, 1 is B5, 2 is LTR
            Thank you for the help it worked Copier/option/cs1/P-sz-c1. 0 is A4, 1 is B5, 2 is LTR

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