Canon IRAdv 4235 spots

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  • Will
    Trusted Tech
    • Jun 2007
    • 171

    #1

    Canon IRAdv 4235 spots

    Have intermittent black spots on the copy of a Canon IRAdv 4235. Checked and cleaned both the drum unit cleaning blade and charge roller and can't find any issues. Customer is using OEM Canon toner. Tried a different grade of good quality of paper which makes no difference. Fuser seems to be fine nothing found there either. The spots are random and have no pattern and are only few here and there and not excessive, but enough that the client is complaining about it. Looking for suggestions.
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1385

    #2
    Re: Canon IRAdv 4235 spots

    Originally posted by Will
    Have intermittent black spots on the copy of a Canon IRAdv 4235. Checked and cleaned both the drum unit cleaning blade and charge roller and can't find any issues. Customer is using OEM Canon toner. Tried a different grade of good quality of paper which makes no difference. Fuser seems to be fine nothing found there either. The spots are random and have no pattern and are only few here and there and not excessive, but enough that the client is complaining about it. Looking for suggestions.
    Could you attach pages with the problem

    Comment

    • Will
      Trusted Tech
      • Jun 2007
      • 171

      #3
      Re: Canon IRAdv 4235 spots

      Originally posted by GIUBOSS
      Could you attach pages with the problem
      Thanks for responding, but think I have resolved the problem, overlooked the fuser at first which has got worse now and
      appears to be the cause of the problem.

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