canon 2015 paper jam

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Gab
    Senior Tech
    • Aug 2015
    • 668

    #1

    canon 2015 paper jam

    paper jam from 1st drawer very often.
    I noticed that when user wants to make 2 copies, the 2 copies are made and one third blank copy exits!! then message "Load correct paper in drawer 1" , Pull out and in the drawer and one more printed copy made and exits.
    If user wants to print 3 copies. 3 copies made and exit and one more blank 4th copy. Message " Load correct paper in drawer 1" Pull out and in the drawer and one more printed copy made and exits.
    When making 4 copies, 3 copies exit Ok but the 4th is blank . Message " Load correct paper in drawer 1" Pull out and in the drawer and two more printed copy made and exits.
    At the above cases no paper pulled from 1st drawer even a little
    At other cases it pulls the paper and stops at registration roller.
    I suspect the 1st drawer clutch
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1385

    #2
    Re: canon 2015 paper jam

    Suspect well... In the meantime, what have you tried to do? I would also replace the rubber rollers who detach the sheets from the drawer

    Comment

    Working...