Cannot see GUI on Canon IRAC5255

[Copybox]

Hi,

I am not sure of the function to press on service mode to restore full visibility of the interface for remote configurations. At the moment I just get an white screen with an error message when I try to access the machine.

Can anyone lend a hand with this one??

Thanks
Jason

[rspicer]

Re: Cannot see GUI on Canon IRAC5255

What is the error message?

[Copybox]

Re: Cannot see GUI on Canon IRAC5255

What is the error message?

Sorry for the delay - just seen this!

The error reads

REMOTEUI CONTENT IS NOT FOUND!!

RUI MODULE VERSION 6002

THE HOME PAGE OF THE INTERFACE COMES UP - YOU GET THIS WHEN YOU CLICK ON SETTINGS/REGISTRATION

[copier tech]

Re: Cannot see GUI on Canon IRAC5255

Sorry for the delay - just seen this!

The error reads

REMOTEUI CONTENT IS NOT FOUND!!

RUI MODULE VERSION 6002

THE HOME PAGE OF THE INTERFACE COMES UP - YOU GET THIS WHEN YOU CLICK ON SETTINGS/REGISTRATION

Sounds like the RUI firmware is missing on the HDD.

Update the system software this should restore it.