Hey, first post to this forum. Appreciate any and all help.
I'm a copier tech with zero experience with Canon wide format printers but I had one thrown at me recently. It's got a 03800500-2F47 error code.
Does it every time you boot up the machine. Can't do anything with it. Been looking for a service or parts manual for this specific model with not much luck.
Is this a common error with a common fix? If so can someone here suggest a part or something I can do to fix it? Not even sure how to get in service with this printer. Far as I can tell, it's got something to with a Head Management Sensor. Been looking for that part number but haven't found a manual with that printer model number. It's a charge call too so I want to make sure I get it right.
Thanks for any help.
I'm a copier tech with zero experience with Canon wide format printers but I had one thrown at me recently. It's got a 03800500-2F47 error code.
Does it every time you boot up the machine. Can't do anything with it. Been looking for a service or parts manual for this specific model with not much luck.
Is this a common error with a common fix? If so can someone here suggest a part or something I can do to fix it? Not even sure how to get in service with this printer. Far as I can tell, it's got something to with a Head Management Sensor. Been looking for that part number but haven't found a manual with that printer model number. It's a charge call too so I want to make sure I get it right.
Thanks for any help.
Comment