ir 3530 code E355

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  • faisal jilani
    saad jilani
    • Sep 2008
    • 40

    #1

    ir 3530 code E355

    hi,i have one Ir 3530. this machine i think so some one change the counter PCB.now machine showing code E 355- 01 how to clear this code thanks
  • cdtw9803
    Technician

    50+ Posts
    • Aug 2009
    • 51

    #2
    CLEAR IT IN SERVICE MODE. *,28.*,copier,function,clear,E355,OK

    Comment

    • montana
      Trusted Tech
      • Aug 2008
      • 392

      #3
      hi....go into service mode additional function-28-28 -additional function
      then select function then toch clear then ok & restart
      good luck .........regards

      Comment

      • nivssluck
        Trusted Tech

        100+ Posts
        • May 2008
        • 228

        #4
        I don't think so if you can CLEAR this error....

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23002

          #5
          Most likely, this is not the original counter PCB serialized to another machine. You'll have to get the original counter PCB serialized to this machine, or contact Canon for a replacement.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • SCREWTAPE
            • Jun 2025

            #6
            Originally posted by blackcat 4866
            Most likely, this is not the original counter PCB serialized to another machine. You'll have to get the original counter PCB serialized to this machine, or contact Canon for a replacement.
            This is absolutely correct.

            Comment

            • SCREWTAPE
              • Jun 2025

              #7
              Originally posted by cdtw9803
              CLEAR IT IN SERVICE MODE. *,28.*,copier,function,clear,E355,OK
              To clear an E355 code, you must access Service Mode Level 3.
              So its more than just doing a *28* there more to the sequence
              for level 3.

              Comment

              • alex@wocltd.com
                Trusted Tech

                250+ Posts
                • Nov 2007
                • 430

                #8
                but it wont clear that code if it has the wrong boards on it - it's a controlled part and someone has done something fishy or smelly....

                Comment

                • cdtw9803
                  Technician

                  50+ Posts
                  • Aug 2009
                  • 51

                  #9
                  I can make sure that E355 is a problem of serial number board which with no parts number . you have to order a new one through a authorized service station.
                  or i can help you.

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