iR7095

[Windpomp]

Need help on iR7095. Machine is giving message "suspended" and just freeze up when trying to make coppies. Did a firmware upgrade, did not help.

[cdtw9803]

I always meet this message means "toner almost empty."
1、restart the copier, give it a print job from PC or additional function.
2、if it shows the message only when starting copying, there is a scan system problem.

[davidj7]

what all additions do you have on the machine like finisher etc.Disconnect finisher etc and check

[Windpomp]

Thanks fore response. Machine have booklet finisher installed.

[cdtw9803]

read the user manual one more time

[Oze]

Check to see if the finisher is out of staples.

[andy21557]

agree with Oze

the staple cartridge is prob not seated correctly ... take it out and try to copy you may need to clear the queue

[Guest]

Also, I would check the rear and fixing feeder connectors for jammed paper. Is the fixing unit getting hot.

[Kopyrtek]

Disconnect the finisher.If it passes a copy you know where to start.

[Windpomp]

Thanks fore all the help. The service bulletins that i have also say that the "staple safety detection switch (front) may be faulty. I am going to the machine today and keep u posted. Thanks

[macuk]

have had a piece of paper remaining in finisher after jam cause this to happen. Because of the way it communicates with the copier it does not show up a jam if machine has been switched off.